Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
92%
Conflict Resolution:
94%
Strategy & Innovation:
91%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

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2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

84

Security

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Bala Kanyaka G.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Really helpful and easy to use!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms are simple & quick. No expertise needed, the UI is so seamless. And the template section is amazing!!

What is your favorite aspect of this product?

The rating & anonymization part!!

What do you dislike most about this product?

Nothing to dislike about it

What recommendations would you give to someone considering this product?

Take some time to explore all the features because it can do more than you expect. It's great for saving time and organizing your work better.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Nanette C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Truly amazing for quality surveys.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Monumental for quizzes and structured data collection.

What is your favorite aspect of this product?

Exquisite for surveys and troubleshooting tools.

What do you dislike most about this product?

I did not find any problem with it.

What recommendations would you give to someone considering this product?

Yes for it's greatest for quality surveys and troubleshooting tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Arushi B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Google Forms Fulfilled The Needs

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Open source forms so any one can create and share with the customer to get the inputs from them. Inbuilt templates saves time. Easy to create as well as easy to full by customer. It has all types of questionaires.

What is your favorite aspect of this product?

Simple and quick online forms and very helpful for getting the feedback from the customer.

What do you dislike most about this product?

It is basic because it has less customisation options.

What recommendations would you give to someone considering this product?

Easy to create and manage the forms at one place.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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