GEP SMART Logo
GEP SMART Logo
GEP

GEP SMART

Composite Score
7.3 /10
CX Score
7.7 /10
GEP SMART
7.3 /10

What is GEP SMART?

GEP is one of the leading providers of strategic sourcing services in the world. Every year, we help hundreds of organizations save billions in spend. Staffed by experienced category specialists, our sourcing teams get sustainable results fast – real results that improve the bottom line and create competitive advantage.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GEP SMART won the following awards in the Strategic Sourcing category

Filter By

GEP SMART Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GEP SMART.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

2
Since last award

96 Plan to Renew

4
Since last award

78 Satisfaction of Cost Relative to Value

4
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GEP SMART?

11% Negative
4% Neutral
85% Positive

Pros

  • Caring
  • Performance Enhancing
  • Respectful
  • Client Friendly Policies

Feature Ratings

Average 77

Contract Management

82

Catalog Management

81

ERFx

81

Consulting & Advisory

80

Spend Analysis

80

Community Support

79

Procurement Management

78

eAuction Functionality

78

Supplier Management

77

Workflow Management

77

Auction Management

76

Vendor Capability Ratings

Average 75

Availability and Quality of Training

82

Business Value Created

79

Ease of Implementation

78

Ease of Customization

75

Ease of Data Integration

75

Breadth of Features

74

Vendor Support

73

Usability and Intuitiveness

73

Quality of Features

72

Product Strategy and Rate of Improvement

72

Ease of IT Administration

69

GEP SMART Reviews

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Jul 2025

Spend Management made really easy!

Likeliness to Recommend

10 /10

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Acts with Integrity

Jennica A.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Easy to use application

Likeliness to Recommend

9 /10

What differentiates GEP SMART from other similar products?

Simple UI and great after sales support

What is your favorite aspect of this product?

Document linkages, great as repository

What do you dislike most about this product?

Report data latency

What recommendations would you give to someone considering this product?

Great for customization

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Ashok S.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Superb performance, initially slow sometimes.

Likeliness to Recommend

8 /10

What differentiates GEP SMART from other similar products?

Unified cloud procurement system

What is your favorite aspect of this product?

Centralised backend network

What do you dislike most about this product?

Slow loading

What recommendations would you give to someone considering this product?

A should consider product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular GEP SMART Comparisons