What is Firstup?
Firstup is redefining the digital employee experience to put people first and lift companies up. Firstup makes communication solutions that build authentic engagement and create two-way conversation between employees and companies. The Firstup orchestration engine connects every worker, everywhere, on any device with personalized information that helps them do their best work.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Firstup?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Emergency Notification
Mobile
Intranet
Surveys and Polling
Newsletter Creation
Instant Messaging
Rewards Recognition
News Feeds, Alerts & Notifications
Single Sign-On (SSO)
Application Integration
Employee Directory
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Business Value Created
Firstup Reviews
Viviana B.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Nov 2024
Firstup Accelerates Safety Through Engagement
Likeliness to Recommend
What differentiates Firstup from other similar products?
The AI behind Firstup’s content suggestions to create compelling safety messages. Microlearning is its approach: complex protocols are chunked into manageable chunks for the platform. An interactive quiz lets users understand critical safety information and has analytics built-in to help track engagement and completion rate.
What is your favorite aspect of this product?
With the mobile responsive design, your content is accessible on any device, and the automated content scheduling keeps safety communication consistent.
What do you dislike most about this product?
While the templates are useful, they’d be more specific to the industry options. Since the platform can be lagging from the number of video uploads, or the reporting can be customizing another metric of safety.
What recommendations would you give to someone considering this product?
Our safety culture has changed starting with the implementation of Firstup. Since we have introduced interactive safety briefings through the platform, we’ve seen a 40% increase in safety protocol compliance.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
Kanishka T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Easy to use and great features
Likeliness to Recommend
What differentiates Firstup from other similar products?
Easy to use and good interface
What is your favorite aspect of this product?
Good connectivity all over
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
Its a very good and easy to use product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Oscar G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Increases meeting efficiency
Likeliness to Recommend
What differentiates Firstup from other similar products?
Firstup differentiates itself through its ease of use, variety of features and focus on user experience. Compared to other programs, Firstup stands out for its focus on interactivity and personalization, which makes it ideal for our organization. The gamification system motivates employees to actively participate and rewards their commitment with incentives such as badges and points.
What is your favorite aspect of this product?
What I like most is that it can be used for brainstorming meetings, training sessions and virtual events, significantly improves employee participation in meetings and facilitates internal communication and collaboration
What do you dislike most about this product?
May be less appropriate for informal meetings or small groups where face-to-face interaction is preferable.
What recommendations would you give to someone considering this product?
Firstup is a valuable tool for improving participation and collaboration in internal meetings, with unique features that set it apart from other similar programs. If you are looking to liven up your meetings and foster collaboration in your organization, Firstup is an excellent option to consider.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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