

What is Firmex Virtual Data Room?
More deals, diligence, and compliance gets done in Firmex data rooms. With over 20,000 new rooms opened yearly, thousands of businesses manage highly sensitive projects and processes with Firmex. Our robust and secure data rooms and industry-leading customer service give you control over your critical documents. Firmex's flexible pricing is unique with an unlimited data room subscription or per-use transaction pricing. SOC 2, GDPR, HIPAA compliant. SSO, API and Redaction.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
3
Since last award
95 Plan to Renew
4
Since last award
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Firmex Virtual Data Room?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Drag and Drop User Interface
File Sharing Collaboration
File Rooms
Data Encryption
Permissions and Access Right Management
Q&A Management
Digital Rights Management
Optical Character Recognition
Redaction
Reporting and Analytics
Vendor Capability Ratings
Vendor Support
Usability and Intuitiveness
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Documents Overview

Project List

redaction Feature

Reports - VDR activity

Search Functionality

Firmex VDR Overview
Firmex Virtual Data Room Reviews
Ryan H.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2025
Very easy to use with plenty of features
Likeliness to Recommend
What differentiates Firmex Virtual Data Room from other similar products?
Speed of customer service and customer help.
What is your favorite aspect of this product?
It is much easier and quicker to use than the previous platform used. It has saved us a lot of time.
What do you dislike most about this product?
I do wish that the redaction would cover more file formats.
What recommendations would you give to someone considering this product?
Give it a try and play around with a test VDR.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Siyabonga N.
- Role: C-Level
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jun 2025
Pricing model fits with our use case
Likeliness to Recommend
What differentiates Firmex Virtual Data Room from other similar products?
Pricing model encourages ongoing usage as part of our workflows while other service providers focus on ad-hoc projects. The dataroom can be configured for multiple project types, we appreciate the flexibility. The granular permissions levels allow for control over access to sensitive information.
What is your favorite aspect of this product?
Ability to adopt bespoke checklists for dataroom structure.
What do you dislike most about this product?
The user interface does feel dated compared to peers. There is a slow adoption of new technology, such as artificial intelligence.
What recommendations would you give to someone considering this product?
Consider your workflows instead of working within parameters dictated by other vendors. The dataroom can be configured to suit your needs instead of the limitations imposed by other vendors.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2025
Top Product with Top Support
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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