Eat App

Take-Out Management

Ability to offer seamless pick-up and delivery options via the website or an app.

Menu Inventory

Manager's ability to update product prices and count automatedly.

Table Management

Ability for the manager to manage service and have an overview available and filled tables.

Post Service Survey

Capability to send the customer customized surveys to rate experience.

Customer Profile Management

The ability to identify loyal customers, and register new visitors.

POS Integration

Have the ability to process purchase or have the ability to integrate with readily POS system.

Customizable Notifications

Automatic customizable push notifications sent to clients via email or SMS for confirmations, cancellations, reminders or rescheduling.

Advanced Booking

Customers can conveniently schedule and book seating through an online booking system.

In-House and Online Waitlist Management

Customers or seating manager can include customers to the waiting queue via an app.

Cancellation, Confirmation, and Check-in

Customers have the ability to cancel, confirmation, and check-in via App or SMS.

Usability and Intuitiveness

End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training

Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement

Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features

Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization

Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation

Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created

Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support

The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features

Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration

Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration

This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.