Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

807 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Respectful
Acts with Integrity

Feature Ratings

Average 86

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Mobility Support

Large File Optimization

Data Loss Prevention

Audit Trail

3rd-Party Integrations

Electronic Signatures

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Dropbox Business Reviews

Kathryn L.

Role: Information Technology
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

Dropbox is secured and reliable.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox provides me with all I require, to connect with other very important application I use on a regular basis. As a result, my Dropbox is currently connected to Slack , Figma , Amazon web service, Hubspot and so on. Connecting my Dropbox with the aforementioned applications, greatly reduces the need to continuously switch between multiple applications while working , but most importantly, it allows for easy sharing of important work-related data across my different work activity.

What is your favorite aspect of this product?

Dropbox enable me deliver large files to my co-collaborators or anybody at all, without the recipients needing to have a Dropbox account. All thanks to trackable links, through which anyone can access my shared files with ease.

What do you dislike most about this product?

When working with large sized files, there is always a chance that I will experience delays in synchronization, despite experiencing no drop in the quality of my internet connection. The reason why this happens is still unknown to me.

What recommendations would you give to someone considering this product?

I wouldn't go as far as saying that Dropbox is the best software for file storage purposes. However, it is the best I have used so far, thus I recommend it .

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Gourav K.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Reliable File Storage, Great for File Sharing

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business differentiates itself with its simple, user-friendly interface and powerful file synchronization across devices. It offers strong collaboration features like shared folders, file versioning, and commenting, making it easy to work together on documents. Additionally, its integration with third-party apps and strong security features, such as file encryption and advanced admin controls, set it apart for business use.

What is your favorite aspect of this product?

My favorite aspect of Dropbox Business is its seamless file synchronization across devices, ensuring that all team members always have access to the latest version of a document, no matter where they are. The ease of sharing and collaborating on files in real-time is a major productivity booster.

What do you dislike most about this product?

The biggest downside of Dropbox Business is its pricing, which can become expensive as the team grows or when you need additional storage. While it offers great functionality, the cost might not be ideal for smaller businesses or teams with tight budgets.

What recommendations would you give to someone considering this product?

I recommend Dropbox Business for teams that need reliable file synchronization and easy collaboration across devices. It's particularly beneficial if you're already using other Dropbox services or need seamless integration with third-party apps. However, consider the pricing and storage needs carefully, as costs can rise quickly with larger teams or more data.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Abhishek T.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Fantastic product! I like it most.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business provide Virtual disks,Team Folder, Tighter Admin Control and Audit logs.

What is your favorite aspect of this product?

File locking and Automatic Backup

What do you dislike most about this product?

Nothing to dislike in Dropbox Business product.

What recommendations would you give to someone considering this product?

I'll give strong recommendations to someone considering this product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Audit Trail View all previous activity including any recent edits and user access.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Kathryn L.

Dropbox is secured and reliable.

Likeliness to Recommend

Pros

Gourav K.

Reliable File Storage, Great for File Sharing

Likeliness to Recommend

Pros

Abhishek T.

Fantastic product! I like it most.

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

Feature Ratings

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Mobility Support

Large File Optimization

Data Loss Prevention

Audit Trail

3rd-Party Integrations

Electronic Signatures

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support