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DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.1 /10
CX Score
9.4 /10
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DocStar
9.1 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details

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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Saves Time

Feature Ratings

Average 89

ECM Document Management

90

Ediscovery Audit Trail

90

Workflow Process Automation

90

Mobile

89

Search

89

File Conversion

89

File Approvals Esignatures

89

Access Permissions Management

89

Capture Channels

89

Collaboration

88

Metadata Management

88

Vendor Capability Ratings

Average 85

Business Value Created

89

Usability and Intuitiveness

86

Ease of Implementation

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Quality of Features

85

Availability and Quality of Training

84

Ease of Data Integration

84

Vendor Support

84

Breadth of Features

84

Ease of Customization

80

DocStar Reviews

Cray R.

  • Role: Finance
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Energy Finance With DocStar

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

What makes DocStar unique for me is how tightly it integrates invoice processing with project workflows. In energy projects, vendor payments, subcontractor invoices, and cost allocations move fast, and DocStar keeps that chain transparent

What is your favorite aspect of this product?

My favourite feature is the automated routing of approvals. When we were closing accounts for a gas pipeline maintenance project, invoices used to sit in inboxes for days.

What do you dislike most about this product?

What could get better is the reporting granularity. While I can see turnaround times and bottlenecks, slicing data by project phase or vendor category requires exporting to Excel. In finance, where we often present to leadership, I would prefer more built-in drill-downs

What recommendations would you give to someone considering this product?

If you are considering it, map your approval matrix carefully before rollout. DocStar shines when workflows reflect your real process, not just a generic setup. My advice is to start with one department, such as accounts payable, refine the workflow, then expand across capital projects. That phased approach is what made adoption stick in our company.

Pros

  • Helps Innovate
  • Effective Service
  • Caring
  • Fair

Alex M.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Compliance Made Simple With DocStar

Likeliness to Recommend

8 /10

What differentiates DocStar from other similar products?

its ability to centralise employee documents with strict access controls. In health tech, where compliance with GDPR and healthcare regulations is tight, having a secure single source of truth reduces risk.

What is your favorite aspect of this product?

When handling employee medical declarations and training certifications, I can set rules so records expire or archive automatically. This avoids manual tracking and ensures we are audit-ready.

What do you dislike most about this product?

At the moment, staff still need to request certain files through HR. A smoother portal would reduce my team’s admin time.

What recommendations would you give to someone considering this product?

If you are considering it, map compliance needs first. DocStar delivers most value when aligned with audit and legal obligations. My advice is to configure retention and access policies early, then expand into workflows like onboarding or policy acknowledgments.

Pros

  • Trustworthy
  • Fair
  • Acts with Integrity
  • Enables Productivity

Rakshit S.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Structured Ides management

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

Its ability to collect , organize and evaluate innovative ideas in a highly structured way. It creates a space to capture fresh concepts from across the organization and funnel them into real, actionable design improvement

What is your favorite aspect of this product?

The structured idea evaluation process. It allows me to see feedback early, making design iterations faster and more customer-focused.

What do you dislike most about this product?

The navigation through the platform is not so friendly for non-IT users. Also the pricing cost is also too high for small firms.

What recommendations would you give to someone considering this product?

The platform is most suited for the large scale companies . I would highly suggest the platform for the organization that wants foster innovation systematically.

Pros

  • Unique Features
  • Acts with Integrity
  • Generous Negotitation
  • Helps Innovate

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