PaperThin Inc.

CommonSpot

Composite Score

7.4 /10

CX Score

7.7 /10

10 Reviews Write a Review

Claim Software

What is CommonSpot?

PaperThin's web content management system CommonSpot is designed to specifically address the requirements of web content management, web experience management, brand management, social media management, document management, and community management, while satisfying the needs of digital marketers and business users at every technical level.

Company Details

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CommonSpot Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CommonSpot?

5% Negative

0% Neutral

95% Positive

Pros

Helps Innovate
Trustworthy
Effective Service
Saves Time

Feature Ratings

Average 84

Social Media Integration

Content Repository

Digital Asset Management

Multi Channel Support

Content Workflow Management

Content Security

Management Interface

Web Publishing Capabilities

Standard Templates

Analytics and Reporting

E-Commerce Integration

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of IT Administration

CommonSpot Reviews

Victoria S.

Role: Finance
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Allows the contents to be more consistent

Likeliness to Recommend

9 /10

What differentiates CommonSpot from other similar products?

Although there are currently many tools with these characteristics, CommonSpot stands out due to its ease of use and its ability to adapt to the specific business needs of each company more efficiently. In addition, it offers a wide range of templates and customizations that allow us to easily adapt the design and structure of our pages according to our needs

What is your favorite aspect of this product?

I like it because it allows you to create, edit and publish content on our website quickly and efficiently. Thanks to this tool, we have managed to optimize our team's collaboration, improve the quality of content and increase our online visibility. One of the unique features of CommonSpot is its intuitive and easy-to-use interface. You don't need to have advanced programming knowledge to use it, making it easy to adopt by different team members.

What do you dislike most about this product?

Despite its many advantages, there are some minor drawbacks we have encountered when using CommonSpot. For example, layout customization may be a bit limited compared to other similar programs.

What recommendations would you give to someone considering this product?

CommonSpot is especially useful when we need to collaborate in real time on a large amount of content. Although it has some minor drawbacks, the benefits and advantages it offers far outweigh any disadvantages

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

Kirsty F.

Role: Sales Marketing
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2023

Great as we can do campaigns across all channels

Likeliness to Recommend

10 /10

What differentiates CommonSpot from other similar products?

great customer service

What is your favorite aspect of this product?

Task tacking for employees

What do you dislike most about this product?

What recommendations would you give to someone considering this product?

Great for people with low level web skills

Pros

Saves Time
Generous Negotitation
Helps Innovate
Continually Improving Product

Mirabel C.

Role: Finance
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

Powerful CMS but needs modern enhancement

Likeliness to Recommend

8 /10

What differentiates CommonSpot from other similar products?

It allows us to build tailored applications and workflow which is very rare, it gives us a hybrid choice on how our data security and infrastructure management.

What is your favorite aspect of this product?

The ability to customize my applications and workflow to what my organization needs per time

What do you dislike most about this product?

the functionalities for navigating the platform, it could be frustrating at times.

What recommendations would you give to someone considering this product?

Get CommonSpot if you need high lebel of reliability and the cost is worth it

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Unique Features

CommonSpot

What is CommonSpot?

Company Details

Need Assistance?

CommonSpot Ratings

89 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love CommonSpot?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Content Workflow Management The ability to enable editorial or authorship workflows on content within the platform.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

CommonSpot Reviews

Victoria S.

Allows the contents to be more consistent

Likeliness to Recommend

Pros

Kirsty F.

Great as we can do campaigns across all channels

Likeliness to Recommend

Pros

Mirabel C.

Powerful CMS but needs modern enhancement

Likeliness to Recommend

Pros

Feature Ratings

Social Media Integration

Content Repository

Digital Asset Management

Multi Channel Support

Content Workflow Management

Content Security

Management Interface

Web Publishing Capabilities

Standard Templates

Analytics and Reporting

E-Commerce Integration

Vendor Capability Ratings

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of IT Administration