Cloudflare Logo Award Winner Product Badge
Cloudflare Logo Award Winner Product Badge
CloudFlare

Cloudflare

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Cloudflare
8.9 /10

What is Cloudflare?

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Company Details


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Awards & Recognition

Cloudflare won the following awards in the Secure Access Service Edge category

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Cloudflare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cloudflare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cloudflare?

2% Negative
4% Neutral
94% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 81

Enablement for Security Teams

85

Network Sandboxes

84

Firewall as a Service (FWaaS)

83

Secure Web Gateway (SWG)

82

Web Application and API Protection (WAAP)

82

Zero Trust

81

Cloud Access Security Broker (CASB)

81

SD-WAN

80

Viable Alternative VS Traditional MPLS

80

Remote Browser Isolation (RBI)

79

Data Analytics / BI / AI

79

Vendor Capability Ratings

Average 80

Business Value Created

86

Breadth of Features

82

Usability and Intuitiveness

81

Ease of IT Administration

80

Ease of Data Integration

80

Ease of Implementation

80

Quality of Features

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

78

Ease of Customization

78

Vendor Support

78

Cloudflare Reviews

Cody R.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Remarkable solution with effective features

Likeliness to Recommend

9 /10

What differentiates Cloudflare from other similar products?

It natively integrates Secure Web Gateway (SWG), Zero Trust Network Access (ZTNA), Cloud Access Security (CASB), and DNS Security, making it an all-in-one unified software. It does not involve the need for multiple security vendors and is easy to deploy. It also facilitates unmatched DDoS attacks with automated.

What is your favorite aspect of this product?

This is a remarkable tool, it is full of efficient functionalities. It facilitates us with free security services such as DNS filtering, basic DDoS protection, and firewall rules. It is adaptable for all scales of the business whether startups or large-scale enterprises can secure their networks. For maximum security of the website, it not only blocks malicious websites but its Remote Browser Isolation reduces them in the cloud.

What do you dislike most about this product?

The missing thing, which I think should be filled up, is the lack of built-in email security. As email is one of the major vectors regarding cyberattacks, Cloudflare is still not providing us any protection against email-driven threats.

What recommendations would you give to someone considering this product?

It will work in the best way when it perfectly fits with your current security tools. It is suggested to take a start with its basic features and then expand towards advanced ones for better understanding and satisfied results.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Satyanshu S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

Cloudflare stands out for its exceptional global network infrastructure, which ensures low-latency performance and rapid content delivery across a wide range of services, from CDN to security. Its integrated approach, combining DDoS protection, WAF, and bot mitigation, offers a holistic security solution that’s easy to deploy and scale. Cloudflare's focus on simplifying security for businesses of all sizes, without compromising performance, also sets it apart from competitors.

What is your favorite aspect of this product?

My favorite aspect of Cloudflare is its ability to provide fast, reliable performance without sacrificing security. The seamless integration of a global CDN with robust DDoS protection, WAF, and bot management makes it a one-stop solution for both performance and protection. Additionally, Cloudflare’s user-friendly interface and easy setup make it accessible to both small businesses and large enterprises, ensuring that advanced security features are available without a steep learning curve.

What do you dislike most about this product?

I dislike that this product lacks durability and tends to break or wear down quickly with regular use. Additionally, its design feels unintuitive and difficult to use, which can be frustrating.

What recommendations would you give to someone considering this product?

If you're considering this product, I would recommend thoroughly reading reviews and checking the return policy before purchasing, especially if you're concerned about its durability. Make sure it meets your specific needs, as its performance may vary depending on usage. If you're looking for something more reliable, you might want to explore other options with better build quality and user-friendly features. Additionally, keep in mind that the product may require more maintenance or care than expected, so be prepared for that.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Muhammad Usman R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Very effective. Easy to use and apply.

Likeliness to Recommend

8 /10

What differentiates Cloudflare from other similar products?

Its services and structure differentiate it from others.

What is your favorite aspect of this product?

Its structure and effectiveness.

What do you dislike most about this product?

As I said above, structure of the things are most important If structure got lost, then there is no effectiveness.

What recommendations would you give to someone considering this product?

To maintain software's availability all over the world.

Pros

  • Helps Innovate
  • Efficient Service
  • Caring
  • Saves Time

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