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CitraTest APM

Composite Score

7.8 /10

CX Score

7.7 /10

5 Reviews Write a Review

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What is CitraTest APM?

CitraTest APM® is an all encompassing APM solution that addresses the needs of End-to-End Response Time Monitoring, Availability Monitoring, and SLA Enforcement with full support for EVERY application.

Company Details

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CitraTest APM Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CitraTest APM?

11% Negative

0% Neutral

89% Positive

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Feature Ratings

Average 93

Code Performance Monitoring

Domain-Agnostic AI/ML

Dependency Tracking

Domain-Centric AI/ML

Application Request Tracing

Cloud/On-Prem/Hybrid Deployment

Real User Monitoring

Error Reporting

Application Metric Reporting

Scalability

Non-Commodity Operating Systems

Vendor Capability Ratings

Average 90

Ease of IT Administration

Vendor Support

Ease of Customization

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Quality of Features

Business Value Created

Availability and Quality of Training

CitraTest APM Reviews

Kollimella S.

Role: Industry Specific Role
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2025

User-Focused Monitoring

Likeliness to Recommend

10 /10

What differentiates CitraTest APM from other similar products?

CitraTest APM stands out by offering end-to-end monitoring of applications based on the actual user experience, using proprietary image recognition technology to assess response times and capture screenshots when issues arise. This allows for accurate and detailed monitoring, helping identify the root cause of problems and validate user SLAs.

What is your favorite aspect of this product?

User-Focused Monitoring: CitraTest APM focuses on what the user sees and experiences, making it ideal for monitoring applications that rely heavily on visual interfaces. Image Recognition Technology: It uses proprietary image recognition to analyze application response times and identify performance bottlenecks. End-to-End Monitoring: It monitors the entire application stack, from the user interface to the backend. Automated Driving: CitraTest APM can automate the driving of applications and desktops, mimicking user actions to test functionality and identify potential issues.

What do you dislike most about this product?

While product management is an immensely rewarding and impactful role, it is not without its challenges and frustrations. One of the most significant issues that product managers often grapple with is the high level of stress and the inherent struggle to maintain a healthy work-life balance.

What recommendations would you give to someone considering this product?

For those considering CitraTest APM, it's a good choice for monitoring and testing various applications, including those in Citrix, RDP, cloud, and web environments. Its strength lies in automating response time monitoring and application monitoring based on actual user experience, making it useful for organizations looking to improve IT application performance and availability.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Saikrishna N.

Role: Industry Specific Role
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Comprehensive End-to-End Visibility

Likeliness to Recommend

10 /10

What differentiates CitraTest APM from other similar products?

CitraTest APM distinguishes itself through its ability to monitor application performance by simulating real user interactions, providing comprehensive end-to-end visibility, and ensuring non-intrusive monitoring without impacting production. Unlike some APM solutions that rely solely on server-side monitoring or require application code modifications, CitraTest APM offers a proactive, user-centric approach.

What is your favorite aspect of this product?

User-Centric Monitoring: CitraTest APM simulates end-user transactions and tracks response times, providing a realistic view of application performance from the user's perspective. Comprehensive End-to-End Visibility: It monitors the entire application stack, offering insights into the performance of individual components and their interactions. Non-Intrusive Monitoring: It does not require server-side installation or application code modifications, ensuring minimal impact on production environments.

What do you dislike most about this product?

Moreover, achieving a work-life balance can be particularly challenging in product management. The constant demands of the role, coupled with the need to stay responsive to evolving situations, often result in long working hours.

What recommendations would you give to someone considering this product?

CitraTest APM is recommended for organizations seeking comprehensive application performance monitoring (APM) with a focus on end-user experience and broad application support. It's particularly useful for businesses that have a mix of legacy, cloud, and virtualized applications. Here's why CitraTest APM might be a good fit: Non-Intrusive Monitoring: CitraTest APM doesn't require any software installation on servers, making it a non-intrusive monitoring solution. End-User Focus: It focuses on the actual user experience, monitoring response times and application performance as seen by end-users.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Akash V.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Easy to use with great pricing

Likeliness to Recommend

6 /10

What differentiates CitraTest APM from other similar products?

Cost of citratest… affordable pricing

What is your favorite aspect of this product?

Don’t increase costing of this product

What do you dislike most about this product?

Performance wise facing some slowness

What recommendations would you give to someone considering this product?

Do better changes on this competitive era

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

CitraTest APM

What is CitraTest APM?

Company Details

Need Assistance?

CitraTest APM Ratings

93 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love CitraTest APM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Code Performance Monitoring Tracking application performance at the code-base level.

Domain-Agnostic AI/ML Domain-agnostic AI/ML capabilities for events via third-party collectors.

Dependency Tracking Tracking the performance of all application dependencies.

Domain-Centric AI/ML Intelligent algorithms, based on machine learning (ML), analyze different data sets to find connections and relationships between services and infrastructure.

Application Request Tracing Detail key attributes of application requests and transactions.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Non-Commodity Operating Systems Non-Commodity Operating Systems capabilities such as AIX, z/OS, Solaris, IBM i, and z/Linux.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

CitraTest APM Reviews

Kollimella S.

User-Focused Monitoring

Likeliness to Recommend

Pros

Saikrishna N.

Comprehensive End-to-End Visibility

Likeliness to Recommend

Pros

Akash V.

Easy to use with great pricing

Likeliness to Recommend

Pros

Feature Ratings

Code Performance Monitoring

Domain-Agnostic AI/ML

Dependency Tracking

Domain-Centric AI/ML

Application Request Tracing

Cloud/On-Prem/Hybrid Deployment

Real User Monitoring

Error Reporting

Application Metric Reporting

Scalability

Non-Commodity Operating Systems

Vendor Capability Ratings

Ease of IT Administration

Vendor Support

Ease of Customization

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Quality of Features

Business Value Created

Availability and Quality of Training