Canon

Canon Therefore

Composite Score

9.0 /10

CX Score

9.1 /10

121 Reviews Write a Review

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What is Canon Therefore?

Therefore™ information management software is a solution that can help organizations all around the world work smarter by offering a way to improve the storage, management, and processing of information. With Therefore™, Canon can offer a complete end-to-end solution from input management, to document management and workflow, to output management.

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Awards & Recognition

Canon Therefore won the following awards in the Enterprise Content Management - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

8 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

5 Top Rated Features

2023

6 Top Rated Capabilities

7 Top Rated Features

2022

Canon Therefore Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canon Therefore.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

2
Since last award

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canon Therefore?

2% Negative

5% Neutral

93% Positive

Pros

Performance Enhancing
Enables Productivity
Security Protects
Reliable

Feature Ratings

Average 86

Workflow Process Automation

Search

ECM Document Management

Web Forms Builder

Case Management

Collaboration

Metadata Management

Access Permissions Management

File Approvals Esignatures

Ediscovery Audit Trail

File Conversion

Vendor Capability Ratings

Average 85

Ease of IT Administration

Business Value Created

Vendor Support

Breadth of Features

Ease of Data Integration

Ease of Implementation

Quality of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Canon Therefore Screenshots

Canon Therefore Videos

Canon Therefore Reviews

Charles R.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2025

Canon Therefore – Streamlines Invoice Approval

Likeliness to Recommend

10 /10

What differentiates Canon Therefore from other similar products?

We have only tried Canon Therefore so don't have comparison data.

What is your favorite aspect of this product?

Canon Therefore has become a vital tool in our invoice approval workflow, offering a streamlined, integrated approach that significantly enhances operational efficiency of the process.

What do you dislike most about this product?

The only issue we have encountered is with the frontend OCR platform (Tungsten-Kofax) indexing the data and occasionally causes server issues that require manual clearing and restarts. While the root cause is unclear, it may be related to server security patches or compatibility concerns that happen regularly but not a huge issue or deal breaker.

What recommendations would you give to someone considering this product?

Before implementing, it’s important to clearly define your end goals and desired outcomes. Understanding the full scope of your workflow and data needs upfront helps identify potential obstacles early, making it easier to design a system that works efficiently from the start—rather than making adjustments after deployment.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ladislav Z.

Role: Information Technology
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2025

Great document management application for SMEs

Likeliness to Recommend

9 /10

What differentiates Canon Therefore from other similar products?

Ease of use for end user and lot's of features included in basic licence cost.

What is your favorite aspect of this product?

Flexibility

What do you dislike most about this product?

Cost for storage is an overshoot and missing automatic PDF compressing to lower cost of storage.

What recommendations would you give to someone considering this product?

Think and discuss with internal team the requirements. It's easier to do it at the time of deployment then at later stage.

Pros

Enables Productivity
Respectful
Transparent
Includes Product Enhancements

Cons

Wastes Time
Less Generous

Jake G.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2025

Very good, helps streamline & standardise things

Likeliness to Recommend

10 /10

What differentiates Canon Therefore from other similar products?

Works well and not too complicated if deployed right

What is your favorite aspect of this product?

Standardisation of business process

What do you dislike most about this product?

Can probably be too customisable

What recommendations would you give to someone considering this product?

Keep it simple and start small

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Canon Therefore

What is Canon Therefore?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

Canon Therefore Ratings

93 Likeliness to Recommend

2 Since last award

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Canon Therefore?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Search The system can search an entire body of a document for a keyword or phrase.

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Web Forms Builder The ability to capture information to ECM via Form which can be published on 3rd party sites.

Case Management Ability to organise and manage related documents logically and intuitively in cases which can be opened / closed, linked to workflows and have unique retention.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Canon Therefore Screenshots

Dashboard

Therefore™ Repository

Therefore™ Repository (Expanded View)

Document View

Search Hit-List

Ad-hoc Tasks

Workflow Tasks

Workflow Designer

eForms

Installed Client

Canon Therefore Videos

What is Therefore™?

45-Second Introduction

Canon Therefore Reviews

Charles R.

Canon Therefore – Streamlines Invoice Approval

Likeliness to Recommend

Pros

Ladislav Z.

Great document management application for SMEs

Likeliness to Recommend

Pros

Cons

Jake G.

Very good, helps streamline & standardise things

Likeliness to Recommend

Pros

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Feature Ratings

Workflow Process Automation

Search

ECM Document Management

Web Forms Builder

Case Management

Collaboration

Metadata Management

Access Permissions Management

File Approvals Esignatures

Ediscovery Audit Trail

File Conversion

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Vendor Support

Breadth of Features

Ease of Data Integration

Ease of Implementation

Quality of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Usability and Intuitiveness