Canon Therefore Logo Award Winner Product Badge
Canon Therefore Logo Award Winner Product Badge
Canon

Canon Therefore

Composite Score
9.0 /10
CX Score
9.1 /10
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Canon Therefore
9.0 /10

What is Canon Therefore?

Therefore™ information management software is a solution that can help organizations all around the world work smarter by offering a way to improve the storage, management, and processing of information. With Therefore™, Canon can offer a complete end-to-end solution from input management, to document management and workflow, to output management.

Company Details

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Awards & Recognition

Canon Therefore won the following awards in the Enterprise Content Management - Enterprise category

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Canon Therefore Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canon Therefore.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

2
Since last award

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canon Therefore?

2% Negative
5% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Security Protects
  • Reliable

Feature Ratings

Average 86

Workflow Process Automation

91

Search

89

ECM Document Management

89

Web Forms Builder

87

Case Management

87

Collaboration

87

Metadata Management

86

Access Permissions Management

85

File Approvals Esignatures

85

File Conversion

85

Ediscovery Audit Trail

85

Vendor Capability Ratings

Average 85

Ease of IT Administration

88

Business Value Created

87

Vendor Support

87

Breadth of Features

86

Ease of Data Integration

86

Ease of Implementation

86

Quality of Features

86

Ease of Customization

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

82

Canon Therefore Reviews

Charles R.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Canon Therefore – Streamlines Invoice Approval

Likeliness to Recommend

10 /10

What differentiates Canon Therefore from other similar products?

We have only tried Canon Therefore so don't have comparison data.

What is your favorite aspect of this product?

Canon Therefore has become a vital tool in our invoice approval workflow, offering a streamlined, integrated approach that significantly enhances operational efficiency of the process.

What do you dislike most about this product?

The only issue we have encountered is with the frontend OCR platform (Tungsten-Kofax) indexing the data and occasionally causes server issues that require manual clearing and restarts. While the root cause is unclear, it may be related to server security patches or compatibility concerns that happen regularly but not a huge issue or deal breaker.

What recommendations would you give to someone considering this product?

Before implementing, it’s important to clearly define your end goals and desired outcomes. Understanding the full scope of your workflow and data needs upfront helps identify potential obstacles early, making it easier to design a system that works efficiently from the start—rather than making adjustments after deployment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ladislav Z.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Great document management application for SMEs

Likeliness to Recommend

9 /10

What differentiates Canon Therefore from other similar products?

Ease of use for end user and lot's of features included in basic licence cost.

What is your favorite aspect of this product?

Flexibility

What do you dislike most about this product?

Cost for storage is an overshoot and missing automatic PDF compressing to lower cost of storage.

What recommendations would you give to someone considering this product?

Think and discuss with internal team the requirements. It's easier to do it at the time of deployment then at later stage.

Pros

  • Enables Productivity
  • Respectful
  • Transparent
  • Includes Product Enhancements

Cons

  • Wastes Time
  • Less Generous

Jake G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Very good, helps streamline & standardise things

Likeliness to Recommend

10 /10

What differentiates Canon Therefore from other similar products?

Works well and not too complicated if deployed right

What is your favorite aspect of this product?

Standardisation of business process

What do you dislike most about this product?

Can probably be too customisable

What recommendations would you give to someone considering this product?

Keep it simple and start small

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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