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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Enables Productivity
  • Fair

Feature Ratings

Average 86

Credential Management

89

AD/LDAP Sync

88

Password Generator

88

Access From Multiple Devices

88

Encryption and Decryption

87

Work and Personal

87

Vault for Each User

86

Autosave and Autofill

86

Policy Engine and Enforcements

85

Multi-Factor Authentication (MFA)

85

Dashboard

85

Vendor Capability Ratings

Average 85

Business Value Created

87

Quality of Features

87

Ease of Implementation

87

Ease of IT Administration

87

Breadth of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Ease of Customization

79

Bitwarden Reviews

Sarah C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Secure and Transparent Password Manager

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

Bitwarden is different from other platforms in many ways. First of all, it’s a secure, open-source password manager trusted by all, it offers end-to-end encryption, cross-platform accessibility, and a transparent development model-making it a favorite in the market. Another most valuable differentiator is its zero-knowledge encryption model and open-source architecture.

What is your favorite aspect of this product?

I like Bitwarden’s powerful features. It offers cross-platform accessibility with many major applications and browsers, which has been very useful for me. It aligns with my every device perfectly and offers fast syncing between them. The self-host option and customization facilities, along with its open APIs and admin tools, are another major strength.

What do you dislike most about this product?

At the initial stages, it is a bit overwhelming to understand its certain security functions. Other than this, it is highly reliable.

What recommendations would you give to someone considering this product?

Bitwarden offers security, flexibility, and incredible value. Whether you are using it individually or for business purposes, it fits in best with your specific workflow.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Andrea B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Bitwarden is a wonderful security product

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

It’s ease of use

What is your favorite aspect of this product?

The possibility to send encrypted text or files

What do you dislike most about this product?

Sometimes autofill does not works properly

What recommendations would you give to someone considering this product?

Fix issues with autofill

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Anelia S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Control, Share, and Secure Your Passwords

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

One thing that makes Bitwarden different than other available platforms is its Self-Hosting feature for sure. Also it’s really worth to mention how affordable its individual premium plan is.

What is your favorite aspect of this product?

I like how Bitwarden Vault stores your passwords, credit card details, and notes, making it really easy for me, as I am terrible with passwords and sensitive details. It also offers a Password Generator tool feature, which has helped me create strong and customizable passwords. Bitwarden has a feature called Bitwarden Send, which allows me to share my files in an encrypted manner. I would definitely feel great to write about Bitwarden Secrets Manager feature, which I just love as it lets the developers store the secrets in a much secure manner.

What do you dislike most about this product?

Although Bitwarden has all the required features for PM, but needs its focus on some things, such as the Bitwarden Vault updates require sync refresh. Also, the browser extensions can take time on large vaults.

What recommendations would you give to someone considering this product?

If you are a tech person like me, using the Self-Hosting feature of Bitwarden will allow you to have ultimate control and privacy. For others, I would say the Cloud-Hosted version is easy and reliable for sure.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Inspires Innovation
  • Saves Time

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