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Bitrix24
8.6 /10

What is Bitrix24?

Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more. Bitrix24 is available in cloud and on premise.

Company Details

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Awards & Recognition

Bitrix24 won the following awards in the Digital Workplace category

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Bitrix24 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitrix24.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitrix24?

0% Negative
10% Neutral
90% Positive

Pros

  • Generous Negotitation
  • Reliable
  • Unique Features
  • Efficient Service

Feature Ratings

Average 85

Task Management

89

Home Page

86

File Sharing Collaboration

86

Workflow & Approvals

85

Employee Directory

85

Reporting and Analytics

85

Instant Messaging

84

Integrations

84

End-User Workflow Customization

84

Document Management

83

News Feed

83

Vendor Capability Ratings

Average 82

Product Strategy and Rate of Improvement

88

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of Data Integration

86

Ease of Implementation

85

Availability and Quality of Training

83

Usability and Intuitiveness

78

Vendor Support

77

Ease of IT Administration

76

Ease of Customization

72

Also Featured in...

Knowledge Management

Score 8.5

View Bitrix24 in this category (opens in a new tab)

Bitrix24 Reviews

Sebastian O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

The innovative, practical and effective

Likeliness to Recommend

9 /10

What differentiates Bitrix24 from other similar products?

However, the mechanism of most benefit that really distinguishes Bitrix24 from other platforms is the multi-aspect approach. Not only is it a communication platform but it also contains CRM, tasks, and project management along with collaboration features all in one package. This reduces the complicacy of workflow since there is no need for many applications to be downloaded. One of the biggest advantages is the opportunity to control all aspects of a project in one application.

What is your favorite aspect of this product?

Also, one of the main advantages of Bitrix24 I mentioned earlier is the flexibility of this tool. It is flexible, may be easily modified to the needs of the specific teams. Since specific templates are provided concerning the elements such as the creation of workflows, and notifications, everyone can create an account on the tool that would suit his or her needs the most. Plus, it has relatively friendly user interface, which means that all members in a particular team will not find it difficult to use the software.

What do you dislike most about this product?

However, I have realized that some of these features can slightly be complicated to master during the initial instance. While there are some tutorials available, the process can be a little difficult for newcomers to the program. This can of course be a process, but once achieved there are massive advantages.

What recommendations would you give to someone considering this product?

However, this is a small disadvantage and I still believe that everyone should try using Bitrix24. Then, of course, on the positive side, we have the all-in-one approach, plus flexibility and the ability to tailor the platform for the team’s needs that make it an incredibly useful tool. For those who are in search of a solution which can be a good help in organizing the team and projects, Bitrix24 is a way to go.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

George K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

"Majestic product to use"!

Likeliness to Recommend

9 /10

What differentiates Bitrix24 from other similar products?

Spellbinding with it's startling with video and voice collaboration to ensure productivity on projects.

What is your favorite aspect of this product?

Mind blowing with it's instant messaging and notifications.

What do you dislike most about this product?

Mesmerizing with instant messaging.

What recommendations would you give to someone considering this product?

I adore how startling it is with instant messaging and video and voice collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Raguta S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

A Great Software For Workplace Digitization

Likeliness to Recommend

9 /10

What differentiates Bitrix24 from other similar products?

Bitrix24 is special in that it's a multipurpose business software that isn't expensive.

What is your favorite aspect of this product?

With this product, digitizing workspace is easy and this leads to increased production. Employees get a friendly working environment.

What recommendations would you give to someone considering this product?

Obviously Bitrix24 is the best and therefore I'm recommending it.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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