Backblaze

Backblaze Cloud Backup

Composite Score

7.0 /10

CX Score

6.9 /10

14 Reviews Write a Review

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What is Backblaze Cloud Backup?

Business Backup The easy, effective way to manage your team's backup needs - Desktop, Laptop, Server, & NAS.

Company Details

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Backblaze Cloud Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Backblaze Cloud Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

80 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Backblaze Cloud Backup?

6% Negative

22% Neutral

72% Positive

Pros

Security Protects
Reliable
Transparent
Friendly Negotiation

Feature Ratings

Average 86

Replication for High Availability

Automated Backup Testing and Verification

Application Awareness

Backup Monitoring and Reporting

File Explorer Granular Restore

Backup Automation

Physical Backup for Multiple Platforms

Replication for Long Term Storage and Disaster Recovery

Backup of Cloud Based Data

Virtual Machine Backup

Analytics

Vendor Capability Ratings

Average 78

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Business Value Created

Quality of Features

Breadth of Features

Ease of IT Administration

Backblaze Cloud Backup Reviews

Samantha C.

Role: C-Level
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Backblaze provides such peace of mind

Likeliness to Recommend

10 /10

What differentiates Backblaze Cloud Backup from other similar products?

Automatically backing up specified drives and folders makes me feel so secure that my files are backed up.

What is your favorite aspect of this product?

The value is amazing and service is easy to use, customen the background I servicce is also amazing.

What do you dislike most about this product?

To auto backup computer system files

What recommendations would you give to someone considering this product?

An in the background cloud backup service that is affordable and provides unlimited storage.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Madhu S.

Role: C-Level
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Good but also somewhat dated

Likeliness to Recommend

6 /10

What differentiates Backblaze Cloud Backup from other similar products?

-Good price -End to end encryption

What is your favorite aspect of this product?

I like the end to end encryption and the price

What do you dislike most about this product?

It's just way to cumbersome to access files. And now with services like OneDrive and ICloud drive, it's lost a lot of its usefulness.

What recommendations would you give to someone considering this product?

There is a trial, so try that first.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cesar M.

Role: Sales Marketing
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

Backs up and restores securely as marketed

Likeliness to Recommend

8 /10

What differentiates Backblaze Cloud Backup from other similar products?

Offers exceptional products for prices well below the competition. Backblaze has an intuitive interface that automatically backs up everything from your computer, but allows you to easily exclude items you don't want or need to back up. It has a built-in bandwidth limit and monitor that allows you to limit the amount of data that is backed up daily to avoid going over data limits. It is ideal for drives that are always plugged in. If you have to unplug the external hard drive to use a USB, the drive name can be changed and stop backing up the external drive.

What is your favorite aspect of this product?

After the initial setup, it's set it and forget it software. I also love that you can log into your account on any computer and access the files that have been backed up, it was easy to install and set up the software. It ran in the background unattended. Was able to quickly add or delete folders.

What do you dislike most about this product?

Still need some additional tools to download and interact with the data, but I think they are always working to improve the product. Support is the biggest thing missing from this product, but it is exactly what you expect for the price. It would be to make it faster to restore data.

What recommendations would you give to someone considering this product?

I love being able to set up Backblaze, run an initial backup and trust that Backblaze will take care of the rest. I never have to worry about Backblaze protecting my data, and if there is ever a problem, Backblaze will let me know as soon as possible, it's good to use as a secondary storage server. Backblaze backs up over the Internet and continuously, which means that users' data is always backed up.

Pros

Performance Enhancing
Trustworthy
Inspires Innovation
Saves Time

Backblaze Cloud Backup

What is Backblaze Cloud Backup?

Company Details

Need Assistance?

Backblaze Cloud Backup Ratings

79 Likeliness to Recommend

80 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Backblaze Cloud Backup?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Replication for High Availability Beyond secondary copy backup, the solution also manages replication of primary data host-to-host and site-to-site for live failover and high availability.

Automated Backup Testing and Verification Goes beyond monitoring whether backup jobs completed by verifying the integrity of data restoration.

Application Awareness Application consistent backup and granular restore for application data from core applications such as MS SQL, Oracle, MS Exchange, MS SharePoint.

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

File Explorer Granular Restore Individual files can be located and restored from backup media without the need for full system mounting and restore.

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Physical Backup for Multiple Platforms Backs up data and system info for non-virtualized systems. Primarily Windows and Linux servers but also, potentially, AIX, Unix and others.

Replication for Long Term Storage and Disaster Recovery Onsite backup data is replicated and stored to a public cloud (AWS, Azure). Can also include restore-to-cloud capabilities for Disaster Recovery as a Service.

Backup of Cloud Based Data In addition to targeting backups to the cloud, the solution also has the capability to back up primary data and services already in the cloud.

Virtual Machine Backup Automatically discovers and protects VMs as they come online, move, and change. Production VMs are replicated to a secondary data store.

Analytics Built-in real-time and historical reporting and analytics on SLAs, performance, and resource consumption, as well as predictive capabilities to plan & optimize.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Backblaze Cloud Backup Reviews

Samantha C.

Backblaze provides such peace of mind

Likeliness to Recommend

Pros

Madhu S.

Good but also somewhat dated

Likeliness to Recommend

Pros

Cesar M.

Backs up and restores securely as marketed

Likeliness to Recommend

Pros

Feature Ratings

Replication for High Availability

Automated Backup Testing and Verification

Application Awareness

Backup Monitoring and Reporting

File Explorer Granular Restore

Backup Automation

Physical Backup for Multiple Platforms

Replication for Long Term Storage and Disaster Recovery

Backup of Cloud Based Data

Virtual Machine Backup

Analytics

Vendor Capability Ratings

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Business Value Created

Quality of Features

Breadth of Features

Ease of IT Administration