Backblaze Cloud Backup Logo
Backblaze Cloud Backup Logo
Backblaze

Backblaze Cloud Backup

Composite Score
7.0 /10
CX Score
6.9 /10
Category
Backblaze Cloud Backup
7.0 /10

What is Backblaze Cloud Backup?

Business Backup The easy, effective way to manage your team's backup needs - Desktop, Laptop, Server, & NAS.

Company Details


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Backblaze Cloud Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Backblaze Cloud Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

80 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Backblaze Cloud Backup?

6% Negative
22% Neutral
72% Positive

Pros

  • Security Protects
  • Reliable
  • Transparent
  • Friendly Negotiation

Feature Ratings

Average 86

Replication for High Availability

95

Automated Backup Testing and Verification

92

Application Awareness

89

Backup Monitoring and Reporting

89

File Explorer Granular Restore

88

Backup Automation

84

Physical Backup for Multiple Platforms

84

Replication for Long Term Storage and Disaster Recovery

84

Backup of Cloud Based Data

82

Virtual Machine Backup

82

Analytics

77

Vendor Capability Ratings

Average 78

Vendor Support

80

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Ease of Implementation

78

Usability and Intuitiveness

78

Ease of Data Integration

78

Ease of Customization

77

Business Value Created

77

Quality of Features

77

Breadth of Features

74

Ease of IT Administration

71

Backblaze Cloud Backup Reviews

Samantha C.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Backblaze provides such peace of mind

Likeliness to Recommend

10 /10

What differentiates Backblaze Cloud Backup from other similar products?

Automatically backing up specified drives and folders makes me feel so secure that my files are backed up.

What is your favorite aspect of this product?

The value is amazing and service is easy to use, customen the background I servicce is also amazing.

What do you dislike most about this product?

To auto backup computer system files

What recommendations would you give to someone considering this product?

An in the background cloud backup service that is affordable and provides unlimited storage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Madhu S.

  • Role: C-Level
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Good but also somewhat dated

Likeliness to Recommend

6 /10

What differentiates Backblaze Cloud Backup from other similar products?

-Good price -End to end encryption

What is your favorite aspect of this product?

I like the end to end encryption and the price

What do you dislike most about this product?

It's just way to cumbersome to access files. And now with services like OneDrive and ICloud drive, it's lost a lot of its usefulness.

What recommendations would you give to someone considering this product?

There is a trial, so try that first.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cesar M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Backs up and restores securely as marketed

Likeliness to Recommend

8 /10

What differentiates Backblaze Cloud Backup from other similar products?

Offers exceptional products for prices well below the competition. Backblaze has an intuitive interface that automatically backs up everything from your computer, but allows you to easily exclude items you don't want or need to back up. It has a built-in bandwidth limit and monitor that allows you to limit the amount of data that is backed up daily to avoid going over data limits. It is ideal for drives that are always plugged in. If you have to unplug the external hard drive to use a USB, the drive name can be changed and stop backing up the external drive.

What is your favorite aspect of this product?

After the initial setup, it's set it and forget it software. I also love that you can log into your account on any computer and access the files that have been backed up, it was easy to install and set up the software. It ran in the background unattended. Was able to quickly add or delete folders.

What do you dislike most about this product?

Still need some additional tools to download and interact with the data, but I think they are always working to improve the product. Support is the biggest thing missing from this product, but it is exactly what you expect for the price. It would be to make it faster to restore data.

What recommendations would you give to someone considering this product?

I love being able to set up Backblaze, run an initial backup and trust that Backblaze will take care of the rest. I never have to worry about Backblaze protecting my data, and if there is ever a problem, Backblaze will let me know as soon as possible, it's good to use as a secondary storage server. Backblaze backs up over the Internet and continuously, which means that users' data is always backed up.

Pros

  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation
  • Saves Time