Alert Logic MDR Logo Award Winner Product Badge
Alert Logic MDR Logo Award Winner Product Badge
Fortra

Alert Logic MDR

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Alert Logic MDR
8.4 /10

What is Alert Logic MDR?

Cybersecurity attacks are on the rise. Alert Logic MDR® gives organizations the tools and expertise to detect, respond to, and eliminate security issues in their systems and networks.

Company Details


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Awards & Recognition

Alert Logic MDR won the following awards in the Managed Detection & Response category

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Alert Logic MDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alert Logic MDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

93 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alert Logic MDR?

8% Negative
2% Neutral
90% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 91

Automated Threat Hunting

100

Technology Management

93

Real-Time Threat and Anomaly Detection

92

Threat Intelligence

90

Use of the MITRE ATT&CK Framework

90

Prevention

90

Vulnerability Management

90

24/7/365 Security Monitoring

89

Proactive Threat Hunting

88

Compliance Reporting and Archival Mechanisms

88

Risk Scoring & Remediation Act

88

Vendor Capability Ratings

Average 86

Ease of Customization

87

Business Value Created

87

Availability and Quality of Training

87

Vendor Support

87

Quality of Features

86

Usability and Intuitiveness

85

Ease of Implementation

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Breadth of Features

84

Alert Logic MDR Reviews

Dharani N.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2025

User-friendly & Reliable with powerful features

Likeliness to Recommend

8 /10

What differentiates Alert Logic MDR from other similar products?

1.Comprehensive Threat Detection 2.Fully Managed Servics 3.Scalable Solutions

What is your favorite aspect of this product?

Its fully managed service combined with expert threat hunting

What do you dislike most about this product?

nothing for now, i would recommend using this product over other industry alternatives

What recommendations would you give to someone considering this product?

Definitely won't regret using these

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Bhavya J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use and good enhanced product

Likeliness to Recommend

8 /10

What differentiates Alert Logic MDR from other similar products?

Use AI based techniques to detect threats

What is your favorite aspect of this product?

Vulnerability management

What do you dislike most about this product?

Dashboard for events

What recommendations would you give to someone considering this product?

Improve dashboard

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Includes Product Enhancements

Debashish K.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

The Digital Guardian

Likeliness to Recommend

7 /10

What differentiates Alert Logic MDR from other similar products?

I think its the combination of real-time monitoring, threat detection, and expert incident response.

What is your favorite aspect of this product?

the peace of mind it provides. In the healthcare sector, data security is a matter of life and death and knowing that we have a dedicated team monitoring our systems 24/7 is priceless

What do you dislike most about this product?

I would love to see more flexible pricing options to accommodate smaller healthcare facilities with tighter budgets.

What recommendations would you give to someone considering this product?

It is totally worth every rupee, go for it

Pros

  • Unique Features
  • Caring
  • Over Delivered
  • Appreciates Incumbent Status

Cons

  • Vendor Friendly Policies

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