Fortra

Alert Logic MDR

Composite Score

8.4 /10

CX Score

8.7 /10

35 Reviews Write a Review

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What is Alert Logic MDR?

Cybersecurity attacks are on the rise. Alert Logic MDR® gives organizations the tools and expertise to detect, respond to, and eliminate security issues in their systems and networks.

Company Details

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Awards & Recognition

Alert Logic MDR won the following awards in the Managed Detection & Response category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

8 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

2 Top Rated Capabilities

2 Top Rated Features

2023

Alert Logic MDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alert Logic MDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

93 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alert Logic MDR?

8% Negative

3% Neutral

89% Positive

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 91

Automated Threat Hunting

100

Technology Management

Real-Time Threat and Anomaly Detection

Threat Intelligence

Use of the MITRE ATT&CK Framework

Prevention

Vulnerability Management

24/7/365 Security Monitoring

Proactive Threat Hunting

Compliance Reporting and Archival Mechanisms

Risk Scoring & Remediation Act

Vendor Capability Ratings

Average 86

Ease of Customization

Business Value Created

Availability and Quality of Training

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Alert Logic MDR Screenshots

Alert Logic MDR Downloads

Fortra's Alert Logic MDR

This short solution brief covers our MDR services

Fortra's Alert Logic Managed Security Services

Review our managed services including MDR, XDR, and WAF.

Alert Logic MDR Videos

Alert Logic MDR Reviews

Dharani N.

Role: Student Academic
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2025

User-friendly & Reliable with powerful features

Likeliness to Recommend

8 /10

What differentiates Alert Logic MDR from other similar products?

1.Comprehensive Threat Detection 2.Fully Managed Servics 3.Scalable Solutions

What is your favorite aspect of this product?

Its fully managed service combined with expert threat hunting

What do you dislike most about this product?

nothing for now, i would recommend using this product over other industry alternatives

What recommendations would you give to someone considering this product?

Definitely won't regret using these

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Bhavya J.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Easy to use and good enhanced product

Likeliness to Recommend

8 /10

What differentiates Alert Logic MDR from other similar products?

Use AI based techniques to detect threats

What is your favorite aspect of this product?

Vulnerability management

What do you dislike most about this product?

Dashboard for events

What recommendations would you give to someone considering this product?

Improve dashboard

Pros

Helps Innovate
Continually Improving Product
Inspires Innovation
Includes Product Enhancements

Debashish K.

Role: Information Technology
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

The Digital Guardian

Likeliness to Recommend

7 /10

What differentiates Alert Logic MDR from other similar products?

I think its the combination of real-time monitoring, threat detection, and expert incident response.

What is your favorite aspect of this product?

the peace of mind it provides. In the healthcare sector, data security is a matter of life and death and knowing that we have a dedicated team monitoring our systems 24/7 is priceless

What do you dislike most about this product?

I would love to see more flexible pricing options to accommodate smaller healthcare facilities with tighter budgets.

What recommendations would you give to someone considering this product?

It is totally worth every rupee, go for it

Pros

Unique Features
Caring
Over Delivered
Appreciates Incumbent Status

Cons

Vendor Friendly Policies

Alert Logic MDR

What is Alert Logic MDR?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Alert Logic MDR Ratings

86 Likeliness to Recommend

2 Since last award

93 Plan to Renew

1 Since last award

90 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Alert Logic MDR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automated Threat Hunting Continuous detection and notification of of anomalous or suspicious events and behaviors

Technology Management Continuously manages and monitors systems and technology. Integrates with existing technology.

Real-Time Threat and Anomaly Detection Real-time or near real time threat detection of attacks and anomalous behavior.

Threat Intelligence Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

Use of the MITRE ATT&CK Framework Threat modeling capabilities and allows for mapping use cases to established TTPs, in order to facilitate rapid incident response.

Prevention Offers capable next-gen AV (NGAV) and host protection.

Vulnerability Management Discover and fix vulnerabilities in the system.

24/7/365 Security Monitoring MDR provider should include a team of experienced security analysts monitoring the network 24/7 to identify abnormal activity and mitigate against threats.

Proactive Threat Hunting Leverages TTPs, threat Intelligence, and IOCs, to create hypotheses in order to investigate and identify abnormal activity that may be malicious.

Compliance Reporting and Archival Mechanisms System archives incidents and produces comprehensive reports to stakeholders about current vulnerabilities and past vulnerabilities and remediation efforts.

Risk Scoring & Remediation Act Actionable risk mitigation suggestions for each vulnerability discovered.​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Alert Logic MDR Screenshots

Dashboard

CIS Benchmark Report

Threat Comparison Dashboard

Topology

PCI Requirements Report

Alert Logic MDR Downloads

Fortra's Alert Logic MDR

Fortra's Alert Logic Managed Security Services

Alert Logic MDR Videos

Alert Logic Managed Security Services Overview

Alert Logic Threat Hunting

Alert Logic Customer Insights

Alert Logic Managed Detection and Response (MDR) Demo

Alert Logic MDR Reviews

Dharani N.

User-friendly & Reliable with powerful features

Likeliness to Recommend

Pros

Bhavya J.

Easy to use and good enhanced product

Likeliness to Recommend

Pros

Debashish K.

The Digital Guardian

Likeliness to Recommend

Pros

Cons

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Since last award

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Feature Ratings

Automated Threat Hunting

Technology Management

Real-Time Threat and Anomaly Detection

Threat Intelligence

Use of the MITRE ATT&CK Framework

Prevention

Vulnerability Management

24/7/365 Security Monitoring

Proactive Threat Hunting

Compliance Reporting and Archival Mechanisms

Risk Scoring & Remediation Act

Vendor Capability Ratings

Ease of Customization

Business Value Created

Availability and Quality of Training

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features