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ADP Workforce Now Logo
ADP

ADP Workforce Now

Composite Score
8.0 /10
CX Score
8.1 /10
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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

91 Plan to Renew

3
Since last award

82 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

9% Negative
8% Neutral
83% Positive

Pros

  • Reliable
  • Security Protects
  • Acts with Integrity
  • Transparent

Feature Ratings

Average 78

Payroll Administration

82

Employee Record

81

Leave Management

81

Workforce Planning

81

Position Management

80

Interactive Organizational Chart

80

Time and Attendance

79

Benefits Administration

79

Talent Management

78

Scheduling

77

Reporting and Analytics

77

Vendor Capability Ratings

Average 77

Breadth of Features

81

Business Value Created

79

Usability and Intuitiveness

79

Ease of Implementation

79

Ease of IT Administration

78

Quality of Features

78

Ease of Data Integration

78

Ease of Customization

76

Product Strategy and Rate of Improvement

74

Availability and Quality of Training

73

Vendor Support

72

ADP Workforce Now Reviews

Saleem Y.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

A Reliable and All in One Powerhouse

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

It stands out with its all-in-one HR, payroll, and AI-driven analytics, offering unmatched integration.

What is your favorite aspect of this product?

My favorite aspect is its AI-powered benchmarking and analytics

What do you dislike most about this product?

I dislike the complexity, interface and setup process mostly

What recommendations would you give to someone considering this product?

As I have used ADP Workforce Now, I recommend it for midsize to enterprise businesses seeking a robust, AI-enhanced HR and payroll solution with strong integration and compliance tools.

Pros

  • Enables Productivity
  • Saves Time
  • Fair
  • Over Delivered

Julien W.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

fast and surprisingly easy.

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

Daily updates, manage payroll correctly, economically and accurately

What is your favorite aspect of this product?

I like the updates!

What do you dislike most about this product?

I love EVERYTHING! Setting up everything (benefits, payroll, and onboarding) was quick and surprisingly easy.

What recommendations would you give to someone considering this product?

It's ideal for keeping our finances up-to-date in an economical and accurate manner. It's recommended to use portals such as benefits, tax returns, talent, and onboarding, except for hiring. It can be implemented by multiple departments, with each role assigned specifically.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pablo Rafael P.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Comprehensive payroll solution with some limits.

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Better with compliance and regulations

What is your favorite aspect of this product?

One of my favorite aspects of ADP Workforce Now is its centralized, all-in-one platform that combines payroll, HR, time tracking, and benefits administration. This integration streamlines payroll processes, reduces the need for manual data entry, and minimizes errors. The platform’s self-service options for employees are also a huge plus, as they can access their pay stubs, update personal information, and manage direct deposits independently, saving time for both employees and the payroll team. Overall, ADP Workforce Now enhances accuracy and efficiency, making payroll management much smoother.

What do you dislike most about this product?

The biggest drawback of ADP Workforce Now is its occasional lack of flexibility and customization. While the platform is feature-rich, some functions are not fully customizable to specific organizational needs, which can limit how tailored our payroll processes are. Additionally, it can sometimes feel complex or not as intuitive, particularly for users who are new to the system or need advanced reports. Certain updates and navigation steps can also slow down workflow, especially during high-demand periods like payroll deadlines.

What recommendations would you give to someone considering this product?

1. Plan for Implementation and Training: Allocate enough time and resources for the initial setup and training. ADP Workforce Now has a lot of features, and getting familiar with them all takes time. Make use of ADP’s training resources and involve all team members who will be using the platform. 2. Utilize Self-Service Options: Encourage employees to use the self-service portal for tasks like checking pay stubs, updating information, or managing benefits.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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