Adobe Firefly Logo Award Winner Product Badge
Adobe Firefly Logo Award Winner Product Badge
Adobe Systems

Adobe Firefly

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Firefly
8.8 /10

What is Adobe Firefly?

Firefly is a separate family of creative generative AI models coming to Adobe products, with an initial focus on image and text effect generation. Adobe Firefly uses generative AI and simple text prompts to create the highest quality output — beautiful images, text effects, and fresh color palettes.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Firefly won the following awards in the AI Content Creation and Optimization category

Filter By

Adobe Firefly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Firefly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
95%
Conflict Resolution:
99%
Strategy & Innovation:
98%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Firefly?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Image and Video Generation

86

Artificial Intelligence and Natural Language Processing

86

Text-To-Image

86

Data Analysis

85

Search Engine Optimization

85

Content Editor

84

Customization

82

Content Summarization

81

Social Media Integration

81

Data Protection and Security

81

Grammar and Spellcheck

79

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Product Strategy and Rate of Improvement

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Usability and Intuitiveness

83

Vendor Support

82

Ease of IT Administration

82

Business Value Created

82

Ease of Customization

81

Availability and Quality of Training

77

Adobe Firefly Reviews

Agustina C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Visual and graphic content creation

Likeliness to Recommend

9 /10

What differentiates Adobe Firefly from other similar products?

I have had experience with other products such as Canva and GIMP, both of which are popular in the graphic design arena. While Canva offers an equally user-friendly interface, Firefly stands out for its customization capabilities thanks to artificial intelligence. GIMP, on the other hand, is better suited for complex technical edits, but lacks the speed in workflow that Firefly provides with its instant generation tools.

What is your favorite aspect of this product?

I have found that Firefly shines in developing digital marketing campaigns where visual content is crucial for engaging audiences. It is ideal for creating graphics for social media, presentations and promotional materials. However, for more technical or precision-intensive work, such as 3D image editing or industrial design, it may be less appropriate.

What do you dislike most about this product?

The content library can be somewhat limited compared to other established design software, which may require users to seek external resources.

What recommendations would you give to someone considering this product?

The positive effects on our business objectives are notable: we increased user engagement in our publications by 30%, improved collaboration between teams by facilitating shared content creation, and achieved a 20% reduction in production time.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Evie C.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Great features but takes time for you to master it

Likeliness to Recommend

8 /10

What differentiates Adobe Firefly from other similar products?

Its complete features.

What is your favorite aspect of this product?

The great features

What do you dislike most about this product?

It is expensive

What recommendations would you give to someone considering this product?

You need the pro version so you’ll get the great features.

Pros

  • Helps Innovate
  • Caring
  • Saves Time
  • Continually Improving Product

Chloe A.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Creative Spark: When Firefly Enters the Chat!

Likeliness to Recommend

9 /10

What differentiates Adobe Firefly from other similar products?

Firefly has become the creative team’s favorite toy—and honestly, I get it. As someone who’s all about keywords and structure, I didn’t think I’d have a use for an AI art generator. But once I saw what it could do for campaign visuals, thumbnails, and even custom graphics for SEO-driven landing pages, I started sneaking it into my own projects.

What is your favorite aspect of this product?

The text-to-image prompts are shockingly good when you give them a clear direction. And the integration with the rest of Adobe Creative Cloud makes it easier for the designers to take a Firefly image, pull it into Photoshop, and clean it up in minutes. We’ve even had moments where the AI output sparked an entirely new concept for a blog header or visual storytelling hook.

What do you dislike most about this product?

Firefly sometimes struggles with more abstract prompts, and human figures still end up in uncanny valley territory if you push it too far.

What recommendations would you give to someone considering this product?

I’d recommend Firefly to any agency trying to blend speed, creativity, and consistency. It won’t replace your design team (and shouldn’t), but it gives them—and us—superpowers when we need to move fast without sacrificing style. It's not just for pretty pictures. It's productivity disguised as art.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular Adobe Firefly Comparisons