


What is Adobe Firefly?
Firefly is a separate family of creative generative AI models coming to Adobe products, with an initial focus on image and text effect generation. Adobe Firefly uses generative AI and simple text prompts to create the highest quality output — beautiful images, text effects, and fresh color palettes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
2
Since last award
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 95%
- Conflict Resolution:
- 99%
- Strategy & Innovation:
- 98%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Firefly?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Image and Video Generation
Artificial Intelligence and Natural Language Processing
Text-To-Image
Data Analysis
Search Engine Optimization
Content Editor
Customization
Content Summarization
Social Media Integration
Data Protection and Security
Grammar and Spellcheck
Vendor Capability Ratings
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Business Value Created
Ease of Customization
Availability and Quality of Training
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Adobe Firefly Reviews

Agustina C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
Visual and graphic content creation
Likeliness to Recommend
What differentiates Adobe Firefly from other similar products?
I have had experience with other products such as Canva and GIMP, both of which are popular in the graphic design arena. While Canva offers an equally user-friendly interface, Firefly stands out for its customization capabilities thanks to artificial intelligence. GIMP, on the other hand, is better suited for complex technical edits, but lacks the speed in workflow that Firefly provides with its instant generation tools.
What is your favorite aspect of this product?
I have found that Firefly shines in developing digital marketing campaigns where visual content is crucial for engaging audiences. It is ideal for creating graphics for social media, presentations and promotional materials. However, for more technical or precision-intensive work, such as 3D image editing or industrial design, it may be less appropriate.
What do you dislike most about this product?
The content library can be somewhat limited compared to other established design software, which may require users to seek external resources.
What recommendations would you give to someone considering this product?
The positive effects on our business objectives are notable: we increased user engagement in our publications by 30%, improved collaboration between teams by facilitating shared content creation, and achieved a 20% reduction in production time.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Evie C.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2025
Great features but takes time for you to master it
Likeliness to Recommend
What differentiates Adobe Firefly from other similar products?
Its complete features.
What is your favorite aspect of this product?
The great features
What do you dislike most about this product?
It is expensive
What recommendations would you give to someone considering this product?
You need the pro version so you’ll get the great features.
Pros
- Helps Innovate
- Caring
- Saves Time
- Continually Improving Product
Please tell us why you think this review should be flagged.
Chloe A.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Apr 2025
Creative Spark: When Firefly Enters the Chat!
Likeliness to Recommend
What differentiates Adobe Firefly from other similar products?
Firefly has become the creative team’s favorite toy—and honestly, I get it. As someone who’s all about keywords and structure, I didn’t think I’d have a use for an AI art generator. But once I saw what it could do for campaign visuals, thumbnails, and even custom graphics for SEO-driven landing pages, I started sneaking it into my own projects.
What is your favorite aspect of this product?
The text-to-image prompts are shockingly good when you give them a clear direction. And the integration with the rest of Adobe Creative Cloud makes it easier for the designers to take a Firefly image, pull it into Photoshop, and clean it up in minutes. We’ve even had moments where the AI output sparked an entirely new concept for a blog header or visual storytelling hook.
What do you dislike most about this product?
Firefly sometimes struggles with more abstract prompts, and human figures still end up in uncanny valley territory if you push it too far.
What recommendations would you give to someone considering this product?
I’d recommend Firefly to any agency trying to blend speed, creativity, and consistency. It won’t replace your design team (and shouldn’t), but it gives them—and us—superpowers when we need to move fast without sacrificing style. It's not just for pretty pictures. It's productivity disguised as art.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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