Adobe Systems

Adobe Connect

8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details

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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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2 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

87 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative

4% Neutral

91% Positive

Pros

Respectful
Caring
Fair
Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

Video Conferencing

Instant Messaging

Audio Conferencing Call in Bridge

File Transfer

Audio Controls

Facilitator Functions

Keyboard Mouse Control

Application Share

Screen Share

Virtual Whiteboard

Vendor Capability Ratings

Average 82

Ease of Customization

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Adobe Connect Reviews

Hira M.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Adobe Connects offers seamless integration

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

This software has a lot of features with many tools like video streaming and webinars with live chat etc. I love most it integrates well with other Adobe products like Adobe Creative Cloud, as well as with third-party applications such as learning management systems (LMS), CRM systems, and content management systems (CMS), enhancing its functionality and usability.

What is your favorite aspect of this product?

Adobe connect is the best tool for virtual online classes , we have used it regularly now after work from home becomes the trend . It is easy to use and can be learn easily . Also supports different types of features like webinars , meetings , seminar etc .

What do you dislike most about this product?

The downside of using Adobe Connect is that most of our target audience (e.g., high school students) are not familiar with it. Our events still have high attendance so I don't believe it is an issue, but we are not sure if our events would be higher in number if we used another platform (e.g., Zoom). We don't have plans on switching platforms as we rely on the functions that Adobe Connect provide.

What recommendations would you give to someone considering this product?

Highly recommended tool for online meetings , webinars and conferences.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Adil B.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Excellent choice for virtual conferences

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

The long term trust of being so good is the most important factor which makes Adobe different from other. A consumer or the user can only use the application easily when he/She had the trust on the software.

What is your favorite aspect of this product?

The best thing which I like about adobe is the user experience. I have always given a thought why cant be meeting room feels real but after adobe my thought become reality. First, it is so easy to use and install in any device. The integration of application is so cool that it makes team meetings energetic instead of boring one. The customer support is always there for you for any kind trouble or issue of they get raised.

What do you dislike most about this product?

This software has a higher price tag compared to some other online meeting solutions, making it less accessible for organizations with limited budgets.

What recommendations would you give to someone considering this product?

I am recommending this as it is very reliable tool for video conferencing and has amazing customizing features to enjoy.

Pros

Continually Improving Product
Enables Productivity
Efficient Service
Client Friendly Policies

Prachi K.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

For Webinars and Seminar I prefer Adobe Connect

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Well Adobe believe in delivering quality so Yeah that is the only thing which makes it different

What is your favorite aspect of this product?

I love the way of design conference rooms they are looking very real during seminar

What do you dislike most about this product?

Low results when connected to a hotspot literally crashes

What recommendations would you give to someone considering this product?

For attending a better event in a good quality please choose Adobe connect

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Adobe Connect

What is Adobe Connect?

Company Details

Need Assistance?

Awards & Recognition

Adobe Connect Ratings

87 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Adobe Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

File Transfer File transfer services

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Screen Share Ability to share a computer screen for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Adobe Connect Reviews

Hira M.

Adobe Connects offers seamless integration

Likeliness to Recommend

Pros

Adil B.

Excellent choice for virtual conferences

Likeliness to Recommend

Pros

Prachi K.

For Webinars and Seminar I prefer Adobe Connect

Likeliness to Recommend

Pros

Most Popular Adobe Connect Comparisons

Zoom

Microsoft Teams

Google Meet

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GoTo Meeting

TeamViewer Remote

1
Since last award

Feature Ratings

Audio Conferencing VoIP

Video Conferencing

Instant Messaging

Audio Conferencing Call in Bridge

File Transfer

Audio Controls

Facilitator Functions

Keyboard Mouse Control

Application Share

Screen Share

Virtual Whiteboard

Vendor Capability Ratings

Ease of Customization

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Vendor Support