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1Password Logo Award Winner Product Badge
1Password

1Password

Composite Score
8.9 /10
CX Score
9.1 /10
Category
1Password
8.9 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

96 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Security Protects
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Autosave and Autofill

90

Credential Management

89

Password Generator

88

Encryption and Decryption

87

Work and Personal

86

Access From Multiple Devices

86

Multi-Factor Authentication (MFA)

86

AD/LDAP Sync

86

Vault for Each User

86

Dashboard

85

Team Management

85

Vendor Capability Ratings

Average 82

Ease of IT Administration

84

Usability and Intuitiveness

84

Quality of Features

83

Breadth of Features

83

Business Value Created

83

Ease of Implementation

82

Ease of Data Integration

81

Ease of Customization

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Vendor Support

78

1Password Reviews

Shannon G.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

1Password is a secure and powerful platform

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

1Password is a highly trusted password manager designed to help both individuals and businesses. It authorizes us to firmly manage, share, and store credentials, passwords, and other sensitive data. Its zero-knowledge architecture disables access of anyone to your vault, giving peace of mind around sensitive data storage.

What is your favorite aspect of this product?

I love the shared vaults and access control, as it allows me to have secure collaboration and credentials sharing without the risk of exposing passwords. I also enjoy the convenience of biometric login and auto-fill capabilities, which simplify logins without compromising security. I appreciate the ability to securely store not just passwords, but notes, licenses, and documents.

What do you dislike most about this product?

Though its advanced features require detailed knowledge to deal with, its intuitive design and helpful onboarding resources make the learning process smooth and rewarding. Its continued innovation and frequent feature updates based on customer feedback make it versatile.

What recommendations would you give to someone considering this product?

One who is scheduled to embrace it is recommended to frequently check the watchtower features to observe for fragile, reused, or compromised passwords. It is a great built-in tool that helps you proactively maintain strong digital security.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Greg R.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

1Password gets password security done

Likeliness to Recommend

7 /10

What differentiates 1Password from other similar products?

1Password is very simple once it's in place and provides so much security and peace of mind.

What is your favorite aspect of this product?

I really like having all my passwords in one place and that I don't need to remember them and they can't be stolen, because of the secure way in which 1Password is setup.

What do you dislike most about this product?

The implementation of 1Password has felt nearly impossible. I'd say it still isn't quite implemented. We were offered both the commercial and personal benefit. Getting those setup hasn't gone well. I can access professional on my computer, but not on my phone. On my phone I can do personal, but not commercial and supposedly I have the same account. The ability to switch between profiles is also laborious or non-existent or highly unintuitive.

What recommendations would you give to someone considering this product?

I wouldn't personally recommend it at this moment unless you're using it for just work or just personal. It doesn't switch between the two that well. That being said, when it comes down to doing what it's supposed to do - protecting customers - it does an incredible job of that.

Pros

  • Client's Interest First
  • Generous Negotitation
  • Over Delivered
  • Transparent

Laura J.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

A Secure Solution for Password Management

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

1Passowrd is a platform with unique features, extensive security features, and a user-friendly interface. It facilitates a polished experience for all levels of users, whether beginners or learners. With regular security audits and bug bounty programs, it is highly reputable for transparency in security practices, particularly for enterprises dealing with sensitive data.

What is your favorite aspect of this product?

It offers a wide range of brilliant features for the enhancement of security and compliance, among them, my favorite one is its traveling mode feature. Travel mode allows us to keep aside our sensitive and important information for security purposes while we are traveling. Also, its proactive security feature such as the Watchtower security dashboard, monitors our password and keeps us alert from any vulnerabilities.

What do you dislike most about this product?

It is favorable for all personal and professional use. It is beneficial whether you are using it as an individual or committing it for teamwork. Its intuitive, and smooth functioning make it a great choice for all scales of enterprises.

What recommendations would you give to someone considering this product?

For those considering 1Password for the foundation of their password, I would suggest going for a unique, strong, and long password so that it is not easily approachable. Utilize a password manager to secure it. Also, take advantage of two-step authentication for an extra layer of security.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

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