Emotional Footprint Awards 2024
SaaS Management
SoftwareReviews names Zluri, Lumos, and CloudNuro.AI as SaaS Management Emotional Footprint Award Winners.
View Category
SaaS Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
CloudNuro.AI
CloudNuro.AI
CloudNuro.AI is a next-generation SaaS company focused on bringing artificial intelligence and machine learning to SaaS operations and management, optimizing SaaS spend, improving security and compliance, developing SaaS insight, and maximizing ROI for SaaS investment. CloudNuro offers a central point from where, apart from discovering the growing stack of SaaS applications, software administrators can manage application access for users/teams, licensing and spending, IT workflows, integration, data and access security, SaaS related process automation and policy compliance.
8.6
CX Score
CX
Score
+100
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Lumos App Inc.
Lumos
Lumos helps you govern your apps with one platform. Break down technology silos and give IT, Security, Compliance, and Finance visibility into app usage, entitlements, and spending - and the power to take action on that data.
8.6
CX Score
CX
Score
+99
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Zluri Inc.
Zluri
Zluri empowers enterprise IT teams to discover, manage & optimize, secure and automate their SaaS Applications from a single dashboard. With Zluri’s SaaS Management Platform (SMP), IT, Finance and Procurement teams can easily maximize the value and productivity of their subscription-based software ecosystem. Zluri’s platform integrates seamlessly with 800+ of the most popular SaaS applications.
8.6
CX Score
CX
Score
+97
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Other Evaluated Vendors
SailPoint Technologies Holdings, Inc.
SailPoint IdentityNow
Secure access to sensitive data, enhance audit response, and increase operational efficiencies for organizations of all sizes.
8.2
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Volopay
Volopay
Volopay is a modern business account designed to save money with corporate cards, credit, money transfers, expense reimbursements, and automated accounting—all in one place. It is an AI-based real-time expense management software - a business management solution to streamline expense workflows while giving real-time visibility and control over business spends.
7.6
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
BetterCloud
BetterCloud
BetterCloud empowers IT to transform their employee experience, centralize data protection, and maximize operational efficiency. BetterCloud is a solution that transforms the employee experience, centralizes data protection, and maximizes operational efficiency.
7.5
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
Torii
Torii
Torii empowers IT pros to solve modern SaaS challenges at their source—from Shadow IT to wasted spend and inefficient processes. Unlike other tools, IT pros rely on Torii to manage their entire SaaS ecosystem, discovering every SaaS app, optimizing SaaS investments, and automating SaaS tasks—all in one place. Our uniquely open platform allows IT to consolidate SaaS systems, tailor Torii to their company’s evolving needs, and adopt best practices with ease. Now, IT can stay in the driver’s seat while securing their company’s sensitive data and empowering every stakeholder with the insights and actions they need. Get a Free Trial: https://app.toriihq.com/login/signup/trial
6.5
CX Score
CX
Score
+68
Net Emotional Footprint
Net Emotional
Footprint
72
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.
