What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Response Management
Social Post Archival
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Business Value Created
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Zoho Social Reviews
Pranendu Bikash P.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Social media management at its best.
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
The ease of implementation along with the management features.
What is your favorite aspect of this product?
The ease of executing social media campaigns.
What do you dislike most about this product?
Nothing as of now.
What recommendations would you give to someone considering this product?
Please give it a try before finalizing.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Finance
- Involvement: Vendor Management and Renewal
Submitted Sep 2024
Amazing product to use!
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Hulnalk S.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Sep 2024
Advanced Marketing
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
The smooth social media management
What is your favorite aspect of this product?
The precise communication assistance
What do you dislike most about this product?
The dynamics in marketing are well covered
What recommendations would you give to someone considering this product?
The clarity of business models makes the tool helpful
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
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