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Zinrelo Logo
Zinrelo

Zinrelo

8.3 /10
Category
Zinrelo
8.3 /10

What is Zinrelo?

Zinrelo is a modern-day, loyalty rewards platform that maximizes repeat sales and per-customer revenue through 360-degree customer engagement, data sciences and machine learning. Zinrelo is an enterprise-grade loyalty rewards platform designed for the needs of mid to large businesses. Zinrelo enables businesses to easily launch a customized rewards program that unlocks customer loyalty across multiple dimensions including transactional, social, referral, engagement, behavioral and emotional loyalty. Zinrelo customers see an 80% increase in repeat sales, a 50% improvement in profitability and 2.4X per-customer revenue.

Company Details


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Zinrelo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zinrelo.

90 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zinrelo?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Generous Negotitation

Feature Ratings

Average 90

Customer Segmentation

95

Card Management

94

Artificial Intelligence / Machine Learning

94

Activity Tracking

92

Rewards Management

91

Member Portal

91

Customer Relationship Management

89

Pricing Promotions

89

Omnichannel Experience

86

Open API

79

Vendor Capability Ratings

Average 88

Breadth of Features

92

Ease of Implementation

92

Business Value Created

90

Usability and Intuitiveness

89

Quality of Features

89

Product Strategy and Rate of Improvement

89

Ease of IT Administration

88

Ease of Customization

88

Ease of Data Integration

86

Availability and Quality of Training

80

Vendor Support

79

Zinrelo Reviews

Robert S.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Great platform for distributing incentives

Likeliness to Recommend

10 /10

What differentiates Zinrelo from other similar products?

The platform goes from small spot rewards up to managing tax documents for larger awards

What is your favorite aspect of this product?

Zinrelo is very easy to use and allows us to quickly send out gift cards to respondents

What do you dislike most about this product?

We would like to have insight into whether a customer has redeemed a reward or not

What recommendations would you give to someone considering this product?

Great for any organization that needs to send out e-gift cards

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Isabella G.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Loyalty programs and personalized rewards platform

Likeliness to Recommend

9 /10

What differentiates Zinrelo from other similar products?

Zinrelo offers businesses the opportunity to design and implement loyalty programs tailored to their specific requirements. As part of this process, point earning rules, reward redemption options, and tier-based systems will be defined. A notable feature is the emphasis on data-driven personalization. Zinrelo utilizes customer data to offer personalized rewards and experiences, creating a stronger bond between the brand and the customer.

What is your favorite aspect of this product?

From a professional standpoint, Zinrelo's emphasis on customization and personalization is a standout feature. The ability to create loyalty programs that align with a brand's values and resonate with its customer base can significantly boost customer retention and satisfaction.

What do you dislike most about this product?

In order to enhance the user experience, it would be beneficial to simplify the initial implementation while still maintaining flexibility for complex loyalty programs.

What recommendations would you give to someone considering this product?

As I recommend Zinrelo to businesses interested in elevating their customer retention strategies due to its focus on customer engagement and loyalty. By focusing on tailored loyalty programs and data-driven personalization, this platform is capable of driving customer loyalty and long-term growth. The setup process can be improved, however, Zinrelo's potential to strengthen customer-brand relationships makes it a valuable asset for businesses wishing to establish lasting customer relationships.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Bikram (Vickie) A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

The ultimate loyalty experience

Likeliness to Recommend

10 /10

What differentiates Zinrelo from other similar products?

Zinrelo’s platform offers advanced analytics and reporting capabilities, allowing us gain insights into customer behavior, preferences, and engagement levels. The data can then be used to optimize loyalty programs, improve customer retention, and increase revenue.

What is your favorite aspect of this product?

It offers real-time analytics and reporting, allowing our company to track the performance of their loyalty program and make data-driven decisions to optimize it for better results.

What do you dislike most about this product?

It's great tool and can hardly dislike it.

What recommendations would you give to someone considering this product?

Zinrelo's focus on customization, AI-powered personalization, ease of integration, and robust analytics and reporting set it apart from other similar products in the loyalty program market.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy