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WorkTrek Logo Award Winner Product Badge
WorkTrek

WorkTrek

Composite Score
8.0 /10
CX Score
8.1 /10
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In Partnership With SelectHub

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Category
WorkTrek
8.0 /10

What is WorkTrek?

WorkTrek is a cloud platform that assists maintenance teams, asset and facility managers, and technicians in streamlining and digitizing their fieldwork, maintenance, and asset management operations. It consolidates your asset data and keeps track of your upkeep activities, paperwork, history of services, spare parts, asset states, and prices. Additionally, it allows you to generate, allocate, and schedule work orders all in one location without having to deal with piles of paperwork.

Company Details

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Awards & Recognition

WorkTrek won the following awards in the Field Service Management category

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WorkTrek Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WorkTrek.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

2
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WorkTrek?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation

Feature Ratings

Average 84

Mobile App

92

Service Scheduling

87

Field Service Workflow Management

87

Field Service Knowledge Management

86

Field Sales Enablement

82

Application Integration

81

Dashboards, Analytics and Reporting

80

GPS Tracking

78

Dispatch Management

77

Vendor Capability Ratings

Average 80

Breadth of Features

85

Ease of Data Integration

83

Ease of IT Administration

83

Business Value Created

81

Ease of Implementation

81

Usability and Intuitiveness

79

Quality of Features

79

Vendor Support

78

Ease of Customization

78

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

74

WorkTrek Reviews

Jake W.

  • Role: Operations
  • Industry: Machinery
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Nov 2023

good amount of features and very good customer car

Likeliness to Recommend

8 /10

What differentiates WorkTrek from other similar products?

good price, lots of features and nice owners

What is your favorite aspect of this product?

mobile app

What do you dislike most about this product?

nothing they are very good

What recommendations would you give to someone considering this product?

buy this product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Anne F.

  • Role: Operations
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Nov 2023

amazing software, looking forward using it

Likeliness to Recommend

10 /10

What differentiates WorkTrek from other similar products?

easy to use

What is your favorite aspect of this product?

easy to use mobile app

What do you dislike most about this product?

web app is harder to use

What recommendations would you give to someone considering this product?

communicate with owners

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Fair

Luka N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

easy to use, powerful and cheap

Likeliness to Recommend

8 /10

What differentiates WorkTrek from other similar products?

much cheaper

What is your favorite aspect of this product?

great mobile app

What do you dislike most about this product?

nothing, so far so good

What recommendations would you give to someone considering this product?

book a demo first so you see how it works and if it fits your business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

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