
In Partnership With SelectHub

What is Workiz?
Workiz is a field service management and communication software solution that serves on-demand service businesses in the locksmith, junk removal, carpet cleaning, garage door repair, and appliance repair industries. Business owners leverage Workiz’s complete cloud-based solution to manage every aspect of their businesses, whether in the office or in the field, 24/7. With Workiz, you can take full control of calls, scheduling, dispatching, estimates, invoices, and reports, all in one place. Workiz enables business owners to track and monitor every job and manage all communications between technicians, dispatchers, and clients.
Company Details
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In Partnership With SelectHub
Workiz Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Workiz.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workiz?
Pros
- Transparent
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Online Booking
Field Sales Enablement
Service Scheduling
Application Integration
Quotes and Estimates
Field Service Workflow Management
Dashboards, Analytics and Reporting
Billing and Invoice Management
GPS Tracking
Field Service Knowledge Management
Mobile App
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Quality of Features
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Workiz Reviews

Ayorinde A.
- Role: Operations
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Mar 2025
Easy & Efficient Field service management
Likeliness to Recommend
What differentiates Workiz from other similar products?
What differentiates Workiz for me is its focus on service-based industries like plumbing, HVAC, and locksmithing. Unlike other tools, Workiz offers an all-in-one solution with job scheduling, invoicing, CRM, and team management, which makes my operations more streamlined. The mobile app is perfect for managing tasks on the go, and the integrated payment and invoicing features, like QuickBooks and Stripe, save me time and reduce errors. Plus, the customer communication tools help me stay connected with clients, ensuring they stay informed and satisfied.
What is your favorite aspect of this product?
My favorite part of Workiz is that it combines job scheduling, invoicing, and CRM in one platform, making it easy to manage everything. The mobile app is also great for handling tasks and communication on the go.
What do you dislike most about this product?
What I dislike most about Workiz is that it can be a bit expensive for smaller teams, especially when opting for the higher-tier plans. Additionally, while the customization options are good, I feel there could be more flexibility in reporting and workflow customization.
What recommendations would you give to someone considering this product?
I recommend Workiz if you need a simple, all-in-one tool for job scheduling, invoicing, and customer management. Just be sure to check if the cost fits your budget and if the features match your business needs. The mobile app is also great for managing tasks on the go.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.

Gabriel R.
- Role: Information Technology
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Mar 2025
Easy to Use, Packed with Features.
Likeliness to Recommend
What differentiates Workiz from other similar products?
Workiz stands out due to its ease of use, offering an intuitive interface that requires minimal training compared to more complex systems like Odoo. Unlike some competitors.
What is your favorite aspect of this product?
Automations
What do you dislike most about this product?
Missing Charge Types and detailed team managament.
What recommendations would you give to someone considering this product?
Use it, pretty good overall.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.

Robert P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Field service management software you love
Likeliness to Recommend
What differentiates Workiz from other similar products?
Workiz has been important in the growth and organization of our company. Using the automations, we are receiving more and more reviews, and they are great.
What is your favorite aspect of this product?
Workiz is among the greatest programs we've ever used. We've been using it for a while now, and it comes with everything we could possibly need. Suggest it. Job tasks can be easily retrieved by assigning them tags and statuses; for instance, you can indicate which tasks still haven't gotten money or which ones require more attention.
What do you dislike most about this product?
When it comes to scheduling, they aren't great at accommodating multi-day assignments or multiple stages of a project. Personally, I'd like to see that.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Friendly Negotiation
Please tell us why you think this review should be flagged.
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