Workday Professional Services Automation Logo
Workday Professional Services Automation Logo
Workday, Inc.

Workday Professional Services Automation

7.1 /10
Category
Workday Professional Services Automation
7.1 /10

What is Workday Professional Services Automation?

Workday Professional Services Automation (PSA) helps customers manage the entire lifecycle of their client-facing billable projects. Their sales, resource managers, project managers, and finance teams gain a single source of truth to view and act on every type of data. Rich talent intelligence helps them match the right people with the right project, while flexible billing and revenue recognition enables them to confidently accelerate business transformation.

Company Details


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Awards & Recognition

Workday Professional Services Automation won the following awards in the Professional Services Automation category

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Workday Professional Services Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workday Professional Services Automation.

84 Likeliness to Recommend

2
Since last award

95 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workday Professional Services Automation?

0% Negative
4% Neutral
96% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Respectful
  • Caring

Feature Ratings

Average 79

Expense Detail Tracking

85

Mobile Access

83

Reporting

83

Security

81

Knowledgebase

80

Auditability

80

Process Automation

79

Billing

78

Project Management

77

Time Management

77

Task Management and Workflow

75

Vendor Capability Ratings

Average 77

Business Value Created

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

80

Ease of Data Integration

79

Availability and Quality of Training

79

Breadth of Features

79

Quality of Features

76

Vendor Support

75

Ease of Implementation

73

Usability and Intuitiveness

72

Ease of Customization

69

Workday Professional Services Automation Reviews

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2024

Exceptional at managing people and finance aspects

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Murari G.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use and a reasonable pricing.

Likeliness to Recommend

9 /10

What differentiates Workday Professional Services Automation from other similar products?

The ease and comfort of using this and the UI.

What is your favorite aspect of this product?

Intelligent resource management.

What do you dislike most about this product?

Nothing is too much is disliked.

What recommendations would you give to someone considering this product?

Go for it and take a basic training class

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shiva S.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Great product with inbuilt customizations

Likeliness to Recommend

10 /10

What differentiates Workday Professional Services Automation from other similar products?

Traditionally, one of the main differences between PSA and ERP is that ERP was built to manage tangible assets such as products, goods and stock. PSA on the other hand, is more focused on managing intangible assets and the service-based industry, such as consultants and accountants. This means PSA software had a greater emphasis on modules like project management and resource utilization.

What is your favorite aspect of this product?

Integrated project accounting with complete visibility and access to cost and sales tracking and budget and forecasting data Integrated budget and planning with access to workload and individual calendar planning Integrated time and expense tools which help make life easier for your teams Integrated invoicing that allows time and expense entries flow seamlessly through an electronical approval process into an invoice

What do you dislike most about this product?

Great product with inbuilt customization but a bit costly.Today’s modern solutions however, have evolved to a point where both solutions can be complementary but also, interchangeable.

What recommendations would you give to someone considering this product?

It provides time and expense management tools that let you track actual effort, forecast remaining effort for each project activity task, record costs, plus automate billing and invoicing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing