Sumo Logic

Sumo Logic Cloud SOAR

Composite Score

7.6 /10

CX Score

8.0 /10

25 Reviews Write a Review

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What is Sumo Logic Cloud SOAR?

Cloud SOAR (Formerly IncMan SOAR) improves incident response time with flexible workflow automation across tools and teams. Machine learning distinguishes real threats from false positives to reduce alert fatigue.

Company Details

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Sumo Logic Cloud SOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sumo Logic Cloud SOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

91 Plan to Renew

1
Since last award

74 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sumo Logic Cloud SOAR?

4% Negative

0% Neutral

96% Positive

Pros

Trustworthy
Efficient Service
Effective Service
Saves Time

Feature Ratings

Average 76

Dashboards

Playbooks/Runbooks and Workflow Builder

Orchestrate & Automate

Integration Capabilities

Team Collaboration

Collective Analytics Layer

Case Management

Capable of Use Case Development

Integration with IR Management

Management and Sharing of Intelligence

Feedback Loop

Vendor Capability Ratings

Average 75

Vendor Support

Availability and Quality of Training

Business Value Created

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Sumo Logic Cloud SOAR Reviews

Yogesh G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

Security orchestration, automation & response

Likeliness to Recommend

9 /10

What differentiates Sumo Logic Cloud SOAR from other similar products?

ServiceNow

What is your favorite aspect of this product?

Strong incident response tools: Sumo Logic Cloud SOAR offers a full range of incident response tools, including triage, investigation, remediation, and reporting. Workflow automation: Sumo Logic Cloud SOAR can automate numerous incident response-related procedures, enabling security staff to concentrate on more strategic work. Collaboration: Security teams can work successfully together by exchanging information and planning their activities thanks to Sumo Logic Cloud SOAR. Scalability: Sumo Logic Cloud SOAR is adaptable enough to accommodate the demands of businesses of all sizes.

What do you dislike most about this product?

Since Sumo Logic Cloud SOAR is a subscription-based service, some businesses may find the price to be unaffordable. Learning curve: Sumo Logic Cloud SOAR is a complicated technology, and security teams may need some time to become proficient with it. Integrations might be difficult for some organisations since Sumo Logic Cloud SOAR has to be integrated with other security products.

What recommendations would you give to someone considering this product?

Sumo Logic Cloud SOAR, as a whole, is a potent security orchestration, automation, and response platform that may assist organisations in strengthening their incident response capacities. Before deciding on Sumo Logic Cloud SOAR, organisations should thoroughly examine their demands as the platform is complicated and potentially expensive.

Pros

Continually Improving Product
Enables Productivity
Unique Features
Effective Service

Amit K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

not very popular but great value for money

Likeliness to Recommend

8 /10

What differentiates Sumo Logic Cloud SOAR from other similar products?

they cloud be the dark-hourse in the SOAR domain if more investment from company is put into the proper marketing of their tools, they already have a good log analytics platform and using which they are able to very fast able to scan the logs for the security threat and since their log analytics platform is very mature and have a very good integration with IR systems, hence I like how fast it can detect the threats from the logs, triage them and feed into the IR software

What is your favorite aspect of this product?

automated detection of threats from the logs, triaging them and fixing them using the defined runbooks

What do you dislike most about this product?

nothing much, for now its been serving us well

What recommendations would you give to someone considering this product?

please compare the features what are must haves for you and later compare the pricing based on it, a lot of products are bloated and overly priced and most of the features are really not needed

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Rohit K.

Role: Student Academic
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

Hassle-free SecOps scaling software

Likeliness to Recommend

9 /10

What differentiates Sumo Logic Cloud SOAR from other similar products?

It’s great compared to other similar products and much cheaper. You get prebuilt dashboards, ability to customize/build dashboards. Alerts, great searching ability and great support for JSON logs and regex engine is very good so you can query any type of textual data.

What is your favorite aspect of this product?

Very easy to implement, Lots of app integrations that automate ingesting the logs/metrics and also provides best dashboards, Love how terraform is so compatible with it (easy to use via TF).

What do you dislike most about this product?

There is a bit of delay in data delivery, which can be improved and optimized. A revision in product documentation is also advised :).

What recommendations would you give to someone considering this product?

If you are looking for something big with multiple features, SUMO would be best option, It is cost-effective, easy to use, a clear and fast dashboard, and many more features. You will get all in one place.

Pros

Transparent
Reliable
Performance Enhancing
Unique Features

Sumo Logic Cloud SOAR

What is Sumo Logic Cloud SOAR?

Company Details

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Awards & Recognition

Sumo Logic Cloud SOAR Ratings

81 Likeliness to Recommend

91 Plan to Renew

1 Since last award

74 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Sumo Logic Cloud SOAR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Dashboards Create multiple, custom dashboards tailored to different teams.

Playbooks/Runbooks and Workflow Builder Solution should enable playbook and workflow creation and modification using simple techniques—such as drag-and-drop interfaces.

Orchestrate & Automate Ability to prioritize mission-critical playbooks. Performance easily monitored from central location with no execution limits and additional servers as needed.

Integration Capabilities Flexible playbooks to support integration workflows and REST API to allow flexibility in integration development.

Team Collaboration Team-based notifications and tasking, commenting and markdown support and escalation management.

Collective Analytics Layer Ground truth telemetry from other analysts around the globe is provided anonymously and automatically.

Case Management Reduction in false positives by integrating threat intelligence directly in case reports by linking cases and to historical or other ongoing cases.

Capable of Use Case Development Enable the organization to create use cases that may be proprietary to the organizations circumstances or environment.

Integration with IR Management Support how an organization plans, manages, tracks and coordinates the response to a security incident.

Management and Sharing of Intelligence The ability to heavily leverage a REST API and represent data in a way that can be shared among multiple teams and tools. STIX/TAXII support.

Feedback Loop Leverage the feedback loop to enable faster, more accurate actions as you anticipate and thwart a threat actor’s next move.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Sumo Logic Cloud SOAR Reviews

Yogesh G.

Security orchestration, automation & response

Likeliness to Recommend

Pros

Amit K.

not very popular but great value for money

Likeliness to Recommend

Pros

Rohit K.

Hassle-free SecOps scaling software

Likeliness to Recommend

Pros

Most Popular Sumo Logic Cloud SOAR Comparisons

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1
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Feature Ratings

Dashboards

Playbooks/Runbooks and Workflow Builder

Orchestrate & Automate

Integration Capabilities

Team Collaboration

Collective Analytics Layer

Case Management

Capable of Use Case Development

Integration with IR Management

Management and Sharing of Intelligence

Feedback Loop

Vendor Capability Ratings

Vendor Support

Availability and Quality of Training

Business Value Created

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness