Postman Customer Reviews 2025 | SoftwareReviews

Postman

Composite Score

8.5 /10

CX Score

9.1 /10

33 Reviews Write a Review

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What is Postman?

Postman is your single platform for collaborative API development. Join 35+ million devs building great APIs together, across the entire API lifecycle.

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Postman Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Postman.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Postman?

0% Negative

3% Neutral

97% Positive

Pros

Performance Enhancing
Security Protects
Helps Innovate
Continually Improving Product

Feature Ratings

Average 75

Test Script Editor

Test Data Management

Test Planning

Analytics and Reporting

Test Coverage Analysis

Test Case Generator

Test Environment Management

Regulatory Compliance

Artifact Management

Artifact Traceability

Audit Log

Vendor Capability Ratings

Average 75

Business Value Created

Ease of Implementation

Ease of Data Integration

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Postman Reviews

Micheal S.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Must-Have Tool for API Development & Testing

Likeliness to Recommend

9 /10

What differentiates Postman from other similar products?

Easily create mock servers and generate interactive API documentation. Works with REST, GraphQL, WebSockets, gRPC, and SOAP APIs.

What is your favorite aspect of this product?

Documentation, collection, and environments

What do you dislike most about this product?

It is heavily dependent on the internet and sometimes cached

What recommendations would you give to someone considering this product?

ts is a nice product for API testing and documentation

Pros

Enables Productivity
Helps Innovate
Continually Improving Product
Reliable

vishal v.

Role: Consultant
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Postman executes all the CRUD operations.

Likeliness to Recommend

8 /10

What differentiates Postman from other similar products?

Postman is a platform where people worked alone to implement or test the API's.

What is your favorite aspect of this product?

Loading APIs just add the URL and hit send without using security token. Load time of the application is very quick.

What do you dislike most about this product?

1. Sometimes loading the collections in JSON format is not easily done. 2. Get support. 3. Copying request through drag and drop. 4. Desktop version is not user-friendly i.e. UI can be made more cleaner.

What recommendations would you give to someone considering this product?

So, one of the significant and essential use cases for API is to test RESTful APIs during development; this gives early feedback in agile development without more test setups

Pros

Appreciates Incumbent Status
Helps Innovate
Continually Improving Product
Reliable

Jessica F.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

Highly versatile tool

Likeliness to Recommend

10 /10

What differentiates Postman from other similar products?

Postman stands out for its intuitive interface, extensive integrations, and collaborative features that streamline API testing and development.

What is your favorite aspect of this product?

The ease of creating and managing API requests, combined with robust documentation features.

What do you dislike most about this product?

Limited built-in version control and occasional performance issues with large collections.

What recommendations would you give to someone considering this product?

Ensure your team is familiar with API testing basics to make the most of Postman’s features, and consider integrating it with a version control system for better collaboration.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Postman

What is Postman?

Company Details

Need Assistance?

Postman Ratings

91 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Postman?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Test Script Editor Write and modify test scripts in a scripting languge (e.g. VBScript, JavaScript, Python) within a coding editor.

Test Data Management Secured management and access of test data.

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Analytics and Reporting Aggregated visual reporting of testing progress, results and insights through real-time, dynamic dashboards with customizable reporting widgets.

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

Test Environment Management Provision, monitor, refresh, and tear down test environments. Teams can track all environment resources from a centralized dashboard and repository.

Regulatory Compliance Templated test cases for regulatory requirements and industry guidelines (e.g. GAMPS, SOX, HIPAA, OWASP, ISO)

Artifact Management Test artifacts can be readily created, reused, moved, and managed in a structured format, such as folder, heirarchical, and context-driven formats.

Artifact Traceability Trace testing artifacts, such as test cases and scripts, forward to test runs and issues that need to be fixed, and backwards to the functional and non function

Audit Log Complete record of all changes made to entities within the test management solution. Teams can monitor and trace every change.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Postman Reviews

Micheal S.

Must-Have Tool for API Development & Testing

Likeliness to Recommend

Pros

vishal v.

Postman executes all the CRUD operations.

Likeliness to Recommend

Pros

Jessica F.

Highly versatile tool

Likeliness to Recommend

Pros

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Feature Ratings

Test Script Editor

Test Data Management

Test Planning

Analytics and Reporting

Test Coverage Analysis

Test Case Generator

Test Environment Management

Regulatory Compliance

Artifact Management

Artifact Traceability

Audit Log

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of Data Integration

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support