What is Palo Alto Cortex XDR?

To stay ahead of fast-moving threats, you need AI-powered endpoint security that continuously learns new attack techniques. Cortex XDR™ offers protection that blocks all malware, exploits and fileless attacks to keep your endpoints safe

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Awards & Recognition

Palo Alto Cortex XDR won the following awards in the Extended Detection & Response category

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Palo Alto Cortex XDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Palo Alto Cortex XDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

3
Since last award

95 Plan to Renew

7
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Palo Alto Cortex XDR?

10% Negative
3% Neutral
87% Positive

Pros

  • Trustworthy
  • Fair
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 90

Vulnerability Management

92

Technology Management

91

Real-Time Threat and Anomaly Detection

91

Threat Intelligence

88

Use of the MITRE ATT&CK Framework

86

Vendor Capability Ratings

Average 84

Ease of IT Administration

87

Quality of Features

86

Availability and Quality of Training

86

Business Value Created

85

Ease of Implementation

84

Ease of Customization

84

Vendor Support

84

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Palo Alto Cortex XDR Reviews

Yash S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Strong Security, Steep Learning Curve

Likeliness to Recommend

10 /10

What differentiates Palo Alto Cortex XDR from other similar products?

Palo Alto Cortex XDR stands out from other products because it combine detection and response across endpoint, network and cloud in one platform. Unlike others, it uses behavioral analytics and machine learning to detect threats early. Also, it can automate response which saves time for security teams. Some tools focus only on endpoint, but Cortex XDR gives a broader visibility

What is your favorite aspect of this product?

My favorite part of Cortex XDR is how it brings everything together—endpoint, network, and cloud—into one dashboard. It makes threat detection feel more connected and less like you're jumping between tools. Also, the way it uses AI to spot unusual behavior is pretty smart and helpful in catching threats early

What do you dislike most about this product?

What I dislike most is that Cortex XDR can be a bit complex to set up and manage at first, especially for teams who are new to Palo Alto's ecosystem. It also needs proper tuning, or else you might get too many alerts—some of them false positives—which can be overwhelming

What recommendations would you give to someone considering this product?

If you're thinking about using Cortex XDR, I’d say first make sure your team has the right skills or training to handle it—it’s powerful but not super beginner-friendly. Start with a clear plan for what you want to monitor, and take time to fine-tune alerts so you don’t get flooded. Also, try to integrate it with the rest of your security tools to get the full value out of it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

SMARANIKA H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2024

Likeliness to Recommend

9 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service

Astha S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Powerful Tool Once You Get the Hang of It

Likeliness to Recommend

10 /10

What differentiates Palo Alto Cortex XDR from other similar products?

Cortex XDR by Palo Alto stands out 'cause it brings endpoint, network, and cloud data together in one platform. Unlike others, it uses AI to spot threats faster across all that data, not just endpoints. Plus, it is got good response tools built in, so you do not got to switch between products. Some tools just focus on one area Cortex XDR kind does it all.

What is your favorite aspect of this product?

Literally the best part about Cortex XDR is how it connects all the dots. Like, you get alerts from different sources endpoints, cloud, network and it puts them together so things actually make sense. You do not waste time chasing random stuff. It is like having eyes everywhere but not getting overwhelmed.

What do you dislike most about this product?

What kind sucks about Cortex XDR is it can be a bit complex at first. Like, there is a lot goin on and if you are new to it, figuring everything out takes time. The dashboard are not super friendly either, so you might spend a while just tryna get used to where stuff is.

What recommendations would you give to someone considering this product?

If you are thinking of getting Cortex XDR, I like to say take some time to learn it properly. Do not just dive in and expect it to be super easy right away. Maybe watch some tutorials or get a bit of training. And make sure your team is ready for how deep it can go it is powerful, but only if you know how to use it right.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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