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What is Oracle Commerce?
Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.
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Oracle Commerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Oracle Commerce.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle Commerce?
Pros
- Acts with Integrity
- Effective Service
- Fair
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Catalog Management
Order Management
Content Localization
Retargeting Capabilities
Payment Processing
Reporting and Analytics
Predictive Recommendations
Order Portal
Integrated Search
Microsite Management
Content Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
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Oracle Commerce Reviews

Mohd A.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
Powerful but Complex, Best for Big Business Only
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
Oracle Commerce is better for big businesses cause it is super customizable, handles complex stuff well and connects easily with other systems—unlike simpler platforms
What is your favorite aspect of this product?
I like how it let you customize almost everything and handle big traffic without crashing. That is kind a cool for large business, even if it is bit complex to setup.
What do you dislike most about this product?
It is to complex sometimes, like not easy to setup or change things quickly.You need good team to manage it, else it can be headache.
What recommendations would you give to someone considering this product?
If you think to use Oracle Commerce, make sure you got strong dev team and clear plan. It is very powerful, but not easy tool to play with. Do not go for it if your business still small or just starting out.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.

Rodgers S.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: Initial Implementation
Submitted Oct 2024
Fantastic and very simple to use
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
The features are unique
What is your favorite aspect of this product?
Easily customizable
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
If you want value for your money, go for oracle
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kareem O.
- Role: Finance
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Aug 2024
Very easy to use
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
Oracle Commerce excels in omnichannel integration, allowing businesses to manage online and offline channels cohesively. Features like unified inventory management, consistent customer experiences across channels, and seamless order fulfillment are integral to its offering, helping businesses deliver a consistent and integrated customer experience.
What is your favorite aspect of this product?
Oracle Commerce leverages Oracle’s AI and machine learning to analyze customer behavior, preferences, and interactions in real time. This enables businesses to gain deep insights into customer needs and trends, allowing for more precise targeting and personalized experiences.
What do you dislike most about this product?
Oracle Commerce is a robust and feature-rich platform, which can make its implementation and configuration complex. Businesses may require significant time and resources to set up and customize the platform to meet their specific needs. This complexity can be challenging for teams without specialized expertise.
What recommendations would you give to someone considering this product?
Thoroughly assess your business needs and objectives to determine if Oracle Commerce aligns with your goals. Consider factors such as scale, complexity, and the need for advanced features.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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