
What is Open Water?
Provide your audience with an intuitive and engaging virtual conference experience through OpenWater. Our enterprise grade virtual conference platform offers high quality broadcasts at scale. We are a proven partner and support team that has enabled associations to flawlessly go virtual.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceOpen Water Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Open Water.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
87 Plan to Renew
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Open Water?
Pros
- Trustworthy
- Respectful
- Continually Improving Product
- Client Friendly Policies
Cons
- Under Delivered
- Charges for Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Presentation/ Webinar Capabilities
Exhibitor or Vendor Environment
Customer Support
Registration Process/Integration
Metric and Reporting
Networking Facilitation
Attendee Engagement
Whitelabeling
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Availability and Quality of Training
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Open Water Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted May 2023
An efficient product but nothing amazing.
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Jim T.
- Role: C-Level
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted May 2023
The customer service was outstanding!
Likeliness to Recommend
What differentiates Open Water from other similar products?
Customer service
What is your favorite aspect of this product?
Flexibility, adaptability, customer service
What do you dislike most about this product?
It was a little costly and the virtual platform wasn't quite there yet.
What recommendations would you give to someone considering this product?
Give it a look and I think you'll be impressed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Ariel T.
- Role: Student Academic
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Apr 2023
Easy to use, but a bit pricey with an API
Likeliness to Recommend
What differentiates Open Water from other similar products?
Originally the project manager we were assigned to but then when they were promoted the service seemed to go down with less communication.
What is your favorite aspect of this product?
Integrating the API we needed.
What do you dislike most about this product?
Less communication as OpenWater has grown.
What recommendations would you give to someone considering this product?
Make sure you and your project manager are on the same page from the beginning.
Pros
- Caring
- Saves Time
- Respectful
Cons
- Less Efficient Service
- Less Effective Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
