MarcomCentral Logo
MarcomCentral Logo
Ricoh USA

MarcomCentral

Composite Score
7.4 /10
CX Score
7.7 /10
Category
MarcomCentral
7.4 /10

What is MarcomCentral?

MarcomCentral is an omnichannel solution brands leverage to deliver consistent, engaging brand experiences with asset centralization, rich content management, on-demand customization, and fulfillment. Organize, customize, and distribute your marketing content easily and effectively with MarcomCentral. MarcomCentral is a cloud-based marketing technology that combines digital asset management, dynamic content customization, brand management, and sales enablement into one easy-to-use platform.

Company Details


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MarcomCentral Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MarcomCentral.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MarcomCentral?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 82

Collaboration

87

Permissions and Access Right Management

85

Manage / Administration of Metadata

84

Content Capture

83

Digital Asset Findability

82

Workflow and Approval Management

82

Automation of Metadata Creation

81

Integration

81

Version Management

79

Cloud Offering

75

In System Content Views

73

Vendor Capability Ratings

Average 82

Ease of Implementation

89

Ease of Data Integration

86

Product Strategy and Rate of Improvement

86

Business Value Created

85

Vendor Support

84

Usability and Intuitiveness

84

Breadth of Features

82

Ease of Customization

79

Ease of IT Administration

77

Availability and Quality of Training

75

Quality of Features

75

MarcomCentral Reviews

Jennifer M.

  • Role: Public Sector
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

Pricey but good to use

Likeliness to Recommend

6 /10

What differentiates MarcomCentral from other similar products?

I am not sure I have not used other products

What is your favorite aspect of this product?

It is easy to use

What do you dislike most about this product?

The price is high

What recommendations would you give to someone considering this product?

None. It was a simple process

Pros

  • Reliable
  • Friendly Negotiation
  • Continually Improving Product
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2020

Best in Class

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Enables Productivity
  • Effective Service
  • Caring

Camille R.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

We love it! Take the plunge, you won't be disappo

Likeliness to Recommend

10 /10

What differentiates MarcomCentral from other similar products?

Ease of use. Lots of wonderful reviews. Great sales tem to help us decide it really was a perfect fit for our needs

What is your favorite aspect of this product?

How easy it is to use. Changing was seamless ..that's RARE!

What do you dislike most about this product?

Nothing as far as our use goes, it's been great!

What recommendations would you give to someone considering this product?

The reviews speak for themselves wonderful product really made us happy we finally switched

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy