M-Files Document Management Logo
M-Files Document Management Logo
M-Files

M-Files Document Management

Composite Score
7.6 /10
CX Score
7.7 /10
Category
M-Files Document Management
7.6 /10

What is M-Files Document Management?

M-Files lets you go beyond traditional document management. You can find, manage and share documents and other information such as cases, quality deviations, and audit findings across all systems and repositories and utilize any platform set-up: on-premises, cloud or hybrid. And you can benefit from smart and knowledge work automation based on artificial intelligence, all while enjoying the ease of use of one, common user interface and user experience. Start a Free Trial: https://bit.ly/3NYze9K OR Book a Demo: https://bit.ly/4es8vNK

Company Details


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Awards & Recognition

M-Files Document Management won the following awards in the Document Management category

M-Files Document Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on M-Files Document Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love M-Files Document Management?

3% Negative
6% Neutral
91% Positive

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Caring

Feature Ratings

Average 84

Security and Access Control

92

Searchability

91

Access Tracking

89

Document Hosting

88

Document Sharing

87

Indexing and Classification

84

Check Out Check in

83

Publication Workflow

78

Version Control

75

Metrics and Reporting

70

Editor Functions

69

Vendor Capability Ratings

Average 82

Product Strategy and Rate of Improvement

88

Business Value Created

87

Usability and Intuitiveness

87

Vendor Support

86

Ease of Implementation

82

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

80

Ease of Customization

79

Ease of Data Integration

77

Availability and Quality of Training

77

M-Files Document Management Reviews

Valentine kenechi C.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Great product, would love to see more improvements

Likeliness to Recommend

7 /10

What differentiates M-Files Document Management from other similar products?

For me it's the way it categorize and organizes your documents

What is your favorite aspect of this product?

Retrieval of documents

What do you dislike most about this product?

Nothing, would love to see more improvements

What recommendations would you give to someone considering this product?

Its a good tool,not bad at all .

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

Venkata K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Exploring Meta data driven Document Management

Likeliness to Recommend

10 /10

What differentiates M-Files Document Management from other similar products?

M-Files have a unique method called meta-data driven approach & that is the differentiator between M-Files from other similar products.

What is your favorite aspect of this product?

Search option using metadata is my favorite aspect in M-Files.

What do you dislike most about this product?

Doesn't have inbuilt Editing function & the mobile app doesn't have all the features which is available in the desktop.

What recommendations would you give to someone considering this product?

If you are looking for a secured & robust document management, then M-Files is the best choice.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Gary T.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Great product, lot's of features

Likeliness to Recommend

8 /10

What differentiates M-Files Document Management from other similar products?

It's integration options with SharePoint and other DM platforms.

What is your favorite aspect of this product?

Metadata first approach, not caring where something is stored but what it is.

What do you dislike most about this product?

Understanding of how to position internally to staff with its metadata first approach.

What recommendations would you give to someone considering this product?

Conduct a full internal review of processes to fully understand how this technology will work across business functions.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Cons

  • Less Generous

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