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LastPass US LP

LastPass Password Management

Composite Score

8.6 /10

CX Score

8.7 /10

117 Reviews Write a Review

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What is LastPass Password Management?

LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.

Company Details

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Awards & Recognition

LastPass Password Management won the following awards in the Password Management category

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1 Top Rated Capabilities

7 Top Rated Features

2024

1 Top Rated Capabilities

12 Top Rated Features

2023

2 Top Rated Capabilities

10 Top Rated Features

2022

LastPass Password Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LastPass Password Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

91 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LastPass Password Management?

6% Negative

10% Neutral

84% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Respectful

Feature Ratings

Average 84

Credential Management

Password Generator

Multi-Factor Authentication (MFA)

Encryption and Decryption

Vault for Each User

Work and Personal

Autosave and Autofill

Access From Multiple Devices

Credential Rotation

Team Management

End User Self Serve

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

LastPass Password Management Reviews

Pintu b.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2025

Strong and very secure password management app

Likeliness to Recommend

8 /10

What differentiates LastPass Password Management from other similar products?

Honestly I didn't used any other similar softwares but I have lots of trust on this for the security features.

What is your favorite aspect of this product?

Can use same account on multiple devices and the real time password syncing it's amazing. Aslo i liked the autofill feature in the login page.

What do you dislike most about this product?

On some login page i don't know why but the autofill feature don't let us input different creds from the lastpass it changed automatically before login, i think this issue should be fixed.

What recommendations would you give to someone considering this product?

Yeah, I will recommend to use this software, it's secure, trusted also time saving.

Pros

Continually Improving Product
Reliable
Trustworthy
Unique Features

Stephen L.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2025

Generate the strong password with LastPass

Likeliness to Recommend

9 /10

What differentiates LastPass Password Management from other similar products?

I like the way it generate the strong passwords and keep them secure. Other tools provide this feature but, the features Lastpass provide are outstanding and trustworthy. I easily store the documents and different payment details and utilize them with a single click.

What is your favorite aspect of this product?

I like using LastPass because of its cloud based accessibility feature so I can access from any device at any time and it also syncs passwords across browsers automatically. I am able to share credentials without revealing my actual password and can control access over it. It does contain Security Dashboard feature, allowing me to check if credentials are weak or are being reused or if part of any known data breaches. I think having Customizable Access Control feature is much important and how LastPass is offering it with great ease.

What do you dislike most about this product?

Although being Cloud based is great, but LastPass lacks in providing fulltime offline access like I am able to view my vault but not able to make any edits to it.

What recommendations would you give to someone considering this product?

I would recommend you to first create a strong, unique master password as it will be your key to whole other parts to access and enable the MFA, prevents you from any possible incidents.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Celestine D.

Role: Operations
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

Simplifies Passwords

Likeliness to Recommend

8 /10

What differentiates LastPass Password Management from other similar products?

It offers a balance ease of use and strong security

What is your favorite aspect of this product?

The effortless password autofill and secure sharing

What do you dislike most about this product?

Its outdated interface

What recommendations would you give to someone considering this product?

LastPass is user friendly and secure for basic password management,

Pros

Inspires Innovation
Saves Time
Security Protects
Continually Improving Product

LastPass Password Management

What is LastPass Password Management?

Company Details

Need Assistance?

Awards & Recognition

LastPass Password Management Ratings

86 Likeliness to Recommend

91 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love LastPass Password Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Credential Management Software provides credential management and retrieval functionality.

Password Generator Software includes the ability for users to generate strong passwords.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Vault for Each User Each user has access to their own password vault.

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

Autosave and Autofill Allows for passwords to be autosaved and autofilled when accessing resources again.

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

Credential Rotation Allows for passwords to be changed or reset as needed for privileged accounts

Team Management Create and manage team members. Items can be shared across team members.

End User Self Serve Intuitive portal designed for end users to create incident tickets, request services, and access status and FAQs.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

LastPass Password Management Reviews

Pintu b.

Strong and very secure password management app

Likeliness to Recommend

Pros

Stephen L.

Generate the strong password with LastPass

Likeliness to Recommend

Pros

Celestine D.

Simplifies Passwords

Likeliness to Recommend

Pros

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Feature Ratings

Credential Management

Password Generator

Multi-Factor Authentication (MFA)

Encryption and Decryption

Vault for Each User

Work and Personal

Autosave and Autofill

Access From Multiple Devices

Credential Rotation

Team Management

End User Self Serve

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement