Keeper Logo Award Winner Product Badge
Keeper Logo Award Winner Product Badge
Keeper Security

Keeper

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


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Awards & Recognition

Keeper won the following awards in the Password Management category

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Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

87

Vault for Each User

87

Multi-Factor Authentication (MFA)

87

Work and Personal

86

Encryption and Decryption

86

Access From Multiple Devices

85

Team Management

84

Dashboard

84

Policy Engine and Enforcements

84

Single Sign-On (SSO)

83

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Quality of Features

83

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

82

Ease of IT Administration

81

Usability and Intuitiveness

81

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

Brandon S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

A Trusted Vault for Passwords

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

It stores not only my API keys but also SSH credentials along with all other technological secrets. It has helped me securely store and manage files and sensitive credentials across devices with a zero-knowledge architecture. It provides advanced encryption to keep everything safe and secure. Compared to other available platforms, it offers SSO, team sharing, and centralized security controls, all through a single platform.

What is your favorite aspect of this product?

I love its emergency access feature through which only trusted contacts are able to access my vault in case of need. It synchronizes securely across all my devices in real-time. I really admire how its dashboard is clean and easy to navigate, both on desktop and mobile apps. I find it easy to set up, import passwords, and start securing my account immediately and effectively. Organizing passwords is also interesting. I love to manage them in different folders while categorizing them.

What do you dislike most about this product?

While working with Keeper, not regularly but occasionally, Keeper’s browser extension fails to auto-fill or auto-capture credentials on less common websites or custom-built platforms.

What recommendations would you give to someone considering this product?

Kepper is a secure, scalable, and easy-to-use, highly recommended tool. You should regularly enable and review features like dark web monitoring for proactive security.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Young D.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Reliable place to secure passwords

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

Keeper never has access to our encryption key or stored data, unlike other vendors. All encryption and decryption take place locally on our device. Keeper keeps a strict zero-trust policy. It is more than just a consumer tool by offering advanced features for integration with SSO providers and role-based access control.

What is your favorite aspect of this product?

I love Keeper for its zero-knowledge encryption, which means not even Keeper can access stored credentials. Its mobile app is excellent for speed, biometric login support, and even operates with banking apps. It allows us to securely store our data straight within our vault and adds extra utility beyond just storing passwords. Its clean and advanced interface is appreciated.

What do you dislike most about this product?

The frequent logouts disrupt our workflow, even when the session’s expiration is set to a longer duration. Moreover, it is giving excellent services and has become a valuable planform for our organization.

What recommendations would you give to someone considering this product?

Keeper is great for those who value security, file storage, and dark web monitoring. It is suggested not to avoid the initial security setting as it is the major differentiator from basic software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Inspires Innovation

William A.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Cost Effective, user friendly

Likeliness to Recommend

8 /10

What differentiates Keeper from other similar products?

Organizational ease, manageability, security

What is your favorite aspect of this product?

The fact that MFA is required for every login attempt, regardless of if the username is valid, eliminating a source of information gathering.

What do you dislike most about this product?

The scrolling can be a bit of an issue if there are too many records

What recommendations would you give to someone considering this product?

Encourage use for business and personal, both will impact your users productivity if they experience a breach, whether it's personal accounts or work.

Pros

  • Saves Time
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Charges for Enhancements

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