IBM

IBM Sterling Secure File Transfer

Composite Score

8.1 /10

CX Score

8.1 /10

119 Reviews Write a Review

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What is IBM Sterling Secure File Transfer?

Manage a single, security-rich, highly reliable cloud-based connection between you and your B2B partners for simpler, scalable transfers.

Company Details

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IBM Sterling Secure File Transfer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Sterling Secure File Transfer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Sterling Secure File Transfer?

7% Negative

4% Neutral

89% Positive

Pros

Helps Innovate
Saves Time
Trustworthy
Fair

Feature Ratings

Average 83

Encryption Decryption

LDAP Support

Large File Support

Transport Security

Authentication

File Transfer

High Performance

Multi Platform Support

Cloud/On-Prem/Hybrid Deployment

Session Monitoring

Quota Bandwidth Control

Vendor Capability Ratings

Average 81

Quality of Features

Ease of IT Administration

Vendor Support

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Also Featured in...

Managed File Transfer - Enterprise

Score 8.1

View IBM Sterling Secure File Transfer in this category (opens in a new tab)

IBM Sterling Secure File Transfer Reviews

Saransh C.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Excellent Product!

Likeliness to Recommend

9 /10

What differentiates IBM Sterling Secure File Transfer from other similar products?

IBM Sterling Secure File Transfer stands out with its enterprise-grade security, scalability, and integration capabilities. It provides centralized management, end-to-end encryption, and seamless integration with business workflows, making it ideal for complex and high-volume file transfers in regulated industries.

What is your favorite aspect of this product?

My favorite aspect of IBM Sterling Secure File Transfer is its robust security features, including end-to-end encryption and compliance with industry standards. These ensure data integrity and confidentiality, making it a trusted solution for sensitive business transactions.

What do you dislike most about this product?

I don’t have any dislike at all.

What recommendations would you give to someone considering this product?

If you're considering IBM Sterling Secure File Transfer, ensure it meets your security and compliance needs and supports your organization's scalability goals. Evaluate its integration with your existing systems and workflows, and plan for adequate training to maximize its capabilities.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Role: Consultant
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Dec 2024

Fast and Reliable for large data transfer

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

srishanker v.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates IBM Sterling Secure File Transfer from other similar products?

IBM Sterling Secure File Transfer distinguishes itself through several key features: Unified Platform for Mission-Critical Transfers: It integrates multiple tools—such as IBM Sterling File Gateway, Connect:Direct, and Secure Proxy—into a single platform to streamline secure and reliable file transfers across enterprises and trading partner networks. This ensures consistent and robust data movement for large-scale or high-volume needs GARTNER

What is your favorite aspect of this product?

Accuracy of it

What do you dislike most about this product?

Complex Setup and Configuration

What recommendations would you give to someone considering this product?

IBM Sterling is designed for enterprises handling large-scale, mission-critical file transfers. If your organization requires secure, high-volume data exchanges or has strict compliance needs, this product is a strong contender

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

IBM Sterling Secure File Transfer

What is IBM Sterling Secure File Transfer?

Company Details

Need Assistance?

IBM Sterling Secure File Transfer Ratings

89 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love IBM Sterling Secure File Transfer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Encryption Decryption The encryption (source) and decryption (destination) of data transmitted

LDAP Support Support for user ID authentication across both organizations using MS Active Directory credentials​

Large File Support Support for large (>2GB) file transfers​

Transport Security Security of the data transmission

Authentication Verification of authenticity of identities between the two organizations​

File Transfer File transfer services

High Performance High bandwidth data transfer, encryption/decryption, authentication of the service​

Multi Platform Support Support for multiple clients on either side of the data transfer process​

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Session Monitoring Reporting and metrics of the data transferal session​

Quota Bandwidth Control Ability to control quota and rate of transfer​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Managed File Transfer - Enterprise

IBM Sterling Secure File Transfer Reviews

Saransh C.

Excellent Product!

Likeliness to Recommend

Pros

Fast and Reliable for large data transfer

Likeliness to Recommend

Pros

srishanker v.

Fantastic product

Likeliness to Recommend

Pros

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Feature Ratings

Encryption Decryption

LDAP Support

Large File Support

Transport Security

Authentication

File Transfer

High Performance

Multi Platform Support

Cloud/On-Prem/Hybrid Deployment

Session Monitoring

Quota Bandwidth Control

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Vendor Support

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training