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Gusto Logo Award Winner Product Badge
Gusto

Gusto

8.8 /10
Category
Gusto
8.8 /10

What is Gusto?

Gusto is an all in one integrated HR platform that automates and simplifies payroll, benefits, and HR, all while providing expert support. Employees will get the peace of mind you need to do your best work. With innovative technology, we make it easier for employees to enroll and for you to manage your benefits. No matter the size or stage of your business, Gusto’s all-in-one HR platform puts the tools you need to hire, pay, and manage your team at your fingertips.

Company Details


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Awards & Recognition

Gusto won the following awards in the Human Capital Management - Midmarket category

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Gusto Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Gusto.

92 Likeliness to Recommend

1
Since last award

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Gusto?

4% Negative
5% Neutral
91% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

Feature Ratings

Average 87

Payroll Administration

91

Position Management

90

Performance Management

90

Talent Management

88

Workforce Planning

87

Time and Attendance

87

Employee Record

87

Benefits Administration

85

Learning and Development

83

Talent Acquisition

82

Vendor Capability Ratings

Average 88

Ease of Implementation

93

Breadth of Features

91

Business Value Created

91

Ease of Data Integration

90

Usability and Intuitiveness

90

Ease of IT Administration

89

Quality of Features

89

Ease of Customization

86

Product Strategy and Rate of Improvement

85

Vendor Support

83

Availability and Quality of Training

83

Gusto Reviews

Dustin W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Great for startups, has everything HR needs.

Likeliness to Recommend

10 /10

What differentiates Gusto from other similar products?

Cost, ease of use, UI

What is your favorite aspect of this product?

ease of use and the UI

What do you dislike most about this product?

HR management itself is not fun

What recommendations would you give to someone considering this product?

startup to mid market companies can get what they need with Gusto

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Amy M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

ease of use to user, features cover all needs

Likeliness to Recommend

7 /10

What differentiates Gusto from other similar products?

Innovative forward-thinking features

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothing at this time

What recommendations would you give to someone considering this product?

Try it and you will not be disappointed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eileen S.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great employee experience. Easy for end user

Likeliness to Recommend

10 /10

What differentiates Gusto from other similar products?

The employee have a better experience and the end user now has time to do other tasks

What is your favorite aspect of this product?

Paperless communication.

What do you dislike most about this product?

For me, the lack of permission to modify data. Gusto wants to validate so change requests must thru support. For a less seasoned user it is a good feature for control

What recommendations would you give to someone considering this product?

I feel their products are perfect for any company that wants to reduce work loads. I have used and declined the use of the benefit management. Also time management tools only benefit when time tracking is needed. I declined as all our employees are paid salary

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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