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Rocketgenius , Inc.

Gravity Forms

Composite Score

7.2 /10

CX Score

7.3 /10

18 Reviews Write a Review

Claim Software

What is Gravity Forms?

Millions of WordPress sites rely on Gravity Forms to collect their most critical information. With our easy-to-use, visual form builder, you can create and launch all kinds of forms on your WordPress website. You can build anything such as advanced contact forms, newsletters, user registration forms, surveys, quizzes, checkout forms, and more in a matter of minutes.

Company Details

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Awards & Recognition

Gravity Forms won the following awards in the Online Forms category

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1 Top Rated Capabilities

3 Top Rated Features

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Gravity Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Gravity Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Gravity Forms?

0% Negative

11% Neutral

89% Positive

Pros

Performance Enhancing
Trustworthy
Fair
Transparent

Feature Ratings

Average 82

APIs and Integration

Drag and Drop Design

Field Configuration and Customization

Mobility

Security

Workflow Automation

Data Analysis and Survey Function

Electronic Signatures

Version Management

State Transformation

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Vendor Support

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Gravity Forms Reviews

Balaji M.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Efficient form building tool

Likeliness to Recommend

10 /10

What differentiates Gravity Forms from other similar products?

Gravity Forms stands out from other form-building tools due to its intuitive interface, extensive customization options, and seamless integration with WordPress. Unlike many competitors, Gravity Forms offers advanced features such as conditional logic, file uploads, and multi-page forms, making it suitable for a wide range of applications. Additionally, its robust ecosystem of add-ons and third-party integrations further enhances its functionality and flexibility, setting it apart as a comprehensive solution for creating dynamic and interactive forms.

What is your favorite aspect of this product?

My favorite aspect of Gravity Forms is its user-friendly interface and intuitive form-building process. With a simple drag-and-drop editor and customizable fields, creating complex forms becomes effortless. Additionally, the wide range of pre-built templates and styling options allows for quick customization to match any website's design seamlessly. Overall, Gravity Forms streamlines the form creation process, saving time and ensuring a smooth user experience for both creators and respondents.

What do you dislike most about this product?

I dislike about Gravity Forms is its pricing structure, which can be relatively higher compared to some other form-building solutions. While the product offers robust features and functionality, the pricing tiers might not be suitable for individuals or small businesses with limited budgets.

What recommendations would you give to someone considering this product?

Take the time to explore tutorials and documentation to maximize the platform's capabilities and streamline your form-building process. Lastly, reach out to their customer support if you have any questions or need assistance during the setup or implementation phase.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ebuka Moses [.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2025

works well

Likeliness to Recommend

7 /10

What differentiates Gravity Forms from other similar products?

Gravity Forms is known for handling complex form needs with ease. It offers over 30 different form fields and supports advanced features like conditional logic, file uploads, advanced calculations, surveys, polls, and quizzes.

What is your favorite aspect of this product?

Conditional Logic and Advanced Calculations

What do you dislike most about this product?

Unlike some competitors (like WPForms), Gravity Forms does not have a free tier, positioning it as a premium, professional-grade tool for users willing to invest in a full-featured form system from the start.

What recommendations would you give to someone considering this product?

i believe i will recommend it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kevin I.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Practical and configurable, very powerful tool

Likeliness to Recommend

7 /10

What differentiates Gravity Forms from other similar products?

Extensibility and easy integration with sites like wordpress, it has been a game changer and forms with wordpress has never been this easy.

What is your favorite aspect of this product?

It is easy to maintain, capture new fields and the pricing is affordable.

What do you dislike most about this product?

I don't have any particular negative comments about this product, i just wish there were more integrations with services like One drive and google drive.

What recommendations would you give to someone considering this product?

I think you can see the most value if you offer web design services to clients as you can take the most advantage of using the Elite license, otherwise in most cases for single sites with the basic license should be more than enough.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Gravity Forms

What is Gravity Forms?

Company Details

Need Assistance?

Awards & Recognition

Gravity Forms Ratings

87 Likeliness to Recommend

2 Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Gravity Forms?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

Drag and Drop Design Form design is intuitive and can be done through a simple interface.

Field Configuration and Customization Field elements can be customized to meet requirements

Mobility Functionality is optimized for mobile device usage for creation and form usage

Security eForm data can be secured as appropriate

Workflow Automation Offers a rules and routing engine to automate business workflows

Data Analysis and Survey Function Can capture survey data and multiple data sets may be output for analysis.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Version Management Previous versions are automatically saved and can be easily retrieved

State Transformation Image capture through OCR/ICR, barcode generation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Gravity Forms Reviews

Balaji M.

Efficient form building tool

Likeliness to Recommend

Pros

Ebuka Moses [.

works well

Likeliness to Recommend

Pros

Kevin I.

Practical and configurable, very powerful tool

Likeliness to Recommend

Pros

2
Since last award

3
Since last award

Feature Ratings

APIs and Integration

Drag and Drop Design

Field Configuration and Customization

Mobility

Security

Workflow Automation

Data Analysis and Survey Function

Electronic Signatures

Version Management

State Transformation

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Vendor Support

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement