

What is Google Authenticator?
Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Authenticator?
Pros
- Reliable
- Respectful
- Fair
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Device Protection
OTP Authentication
Email Authentication
Biometrics Authentication
Authentication Assurance Level (AAL)
Soft Token Authentication
Browser Push Notifications
Role-Based Multi-Factor Authentication
Role and User Management
Integration APIs
Hard Token Authentication
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Availability and Quality of Training
Google Authenticator Reviews

Kurshid S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Secure and Reliable, But Lacking Essential Modern
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Google Authenticator stands out due to its simplicity, reliability, and offline functionality. Unlike other authentication apps that require cloud syncing, Google Authenticator keeps security tight by storing codes locally on your device, reducing exposure to potential breaches.
What is your favorite aspect of this product?
I appreciate its ease of use and the fact that it doesn’t require an internet connection to generate codes. The setup process is quick, and it integrates seamlessly with many platforms, making it a great tool for two-factor authentication.
What do you dislike most about this product?
The lack of cloud backup or account syncing is a major downside. If you lose your phone, you risk losing access to all your stored codes unless you manually transfer them beforehand. A more user-friendly recovery option would be a great addition.
What recommendations would you give to someone considering this product?
If you prefer a straightforward, no-frills authentication app that works offline, Google Authenticator is a solid choice. However, if you need multi-device syncing or backup options, you might want to consider alternatives like Authy or Microsoft Authenticator.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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Alice N.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Mar 2025
Improved security.
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Improve on account security.
What is your favorite aspect of this product?
Authentication codes are changed every min and can't be accessed by anyone except the own of the device.
What do you dislike most about this product?
Takes a lot of time.
Pros
- Enables Productivity
- Inspires Innovation
- Caring
- Respectful
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Chasen S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
Greater security tool.
Likeliness to Recommend
What is your favorite aspect of this product?
It allows you to quickly self authenticate and increase security on products you. It can load to any device and access authentication codes for unlocking your system.
What recommendations would you give to someone considering this product?
Google Authenticator is integrated with most services and products
Pros
- Efficient Service
- Caring
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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