FileHold Logo
FileHold Logo
FileHold

FileHold

7.7 /10
Category
FileHold
7.7 /10

What is FileHold?

Full-featured document management software from FileHold is feature rich, enterprise grade and affordable. Its suite of features provide for document scanning, capture, indexing, storage, search, versioning, and document workflow review and approval.

Company Details


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Awards & Recognition

FileHold won the following awards in the Document Management category

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FileHold Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FileHold.

85 Likeliness to Recommend

2
Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FileHold?

0% Negative
0% Neutral
100% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Feature Ratings

Average 81

Searchability

88

Publication Workflow

85

Document Sharing

85

Indexing and Classification

82

Document Hosting

80

Access Tracking

80

Editor Functions

79

Version Control

79

Check Out Check in

78

Security and Access Control

77

Metrics and Reporting

75

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Availability and Quality of Training

86

Ease of Customization

84

Quality of Features

83

Vendor Support

83

Ease of Data Integration

83

Usability and Intuitiveness

81

Breadth of Features

79

Ease of IT Administration

79

Business Value Created

78

Product Strategy and Rate of Improvement

76

FileHold Reviews

khalim s.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

You can easily manage documents from one place

Likeliness to Recommend

9 /10

What differentiates FileHold from other similar products?

The tools support more document extensions like PDF, DOCUMENT on a single license and you can access the files remotely on any device where the software is installed making it easier to review files and modify the files anytime

What is your favorite aspect of this product?

I like the pricing of the software for the cloud based version which is fair and affordable, the cloud version does not require any installation. They do have the e-forms that are so easy to use to capture data without the need to print the forms as this saves a lot of costs

What do you dislike most about this product?

Support for this tool is too limited as you need to wait for more period of time to get the response, downloading and installing this software on the server and premises takes a lot of time and resources on the device like the storage

What recommendations would you give to someone considering this product?

It is goo and affordable to give it a trial

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Laura G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Top-notch document management software.

Likeliness to Recommend

6 /10

What differentiates FileHold from other similar products?

When compared to other apps, FileHold stands out due to its incredibly sleek, modern, intuitive, and user-friendly design.

What is your favorite aspect of this product?

Businesses can utilize Filehold's audit tracking and user-based permissions to securely store all of their documents in one location, tailored to their own requirements. The fact that it is straightforward to use and integrates well with Microsoft Office is an added bonus. Better yet, it integrates with electronic forms, workflow approval systems, and email notifications. To wrap things up, the app has excellent customer care that is willing to arrange a remote session if you require any further assistance.

What do you dislike most about this product?

A lack of an appropriate mobile app severely restricts the usefulness and accessibility of the Filehold document management system. Because of the complexity and potential confusion surrounding security responsibilities and permissions, the company's data could be at risk. Not to mention the lack of an intuitive workflow designer makes it more difficult to tailor workflows to specific company requirements.

What recommendations would you give to someone considering this product?

Because of how simple it is to use FileHold to scan, store, and index documents, I highly suggest it. In addition to managing all of our company procedures, this system helps us gather and organize information, as well as access and process documents.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Anuroop V.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

A good application for document management

Likeliness to Recommend

6 /10

What differentiates FileHold from other similar products?

FileHold offers an intuitive and user-friendly interface designed to streamline document management processes, making it easy for users to organise, search, retrieve, and collaborate on documents efficiently.

What is your favorite aspect of this product?

customisation options, and integration capabilities. These features contribute to improved efficiency, organisation, and compliance for businesses across various industries.

What do you dislike most about this product?

delays or challenges in accessing timely support or assistance from FileHold's customer support team, especially during peak periods or in resolving complex technical issues.

What recommendations would you give to someone considering this product?

Request a live demo and explore a trial version of FileHold to gain hands-on experience with its features, interface, and capabilities. Evaluate how well FileHold addresses your document management challenges and supports your workflows during the trial period.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Respectful

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