FacilityOS Logo
FacilityOS Logo
FacilityOS

FacilityOS

Composite Score
8.5 /10
CX Score
8.6 /10
Category
FacilityOS
8.5 /10

What is FacilityOS?

FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control. Each FacilityOS module can function independently or in combination to maximize the platform's impact.

Company Details


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Awards & Recognition

FacilityOS won the following awards in the Visitor Management category

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FacilityOS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FacilityOS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

3
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FacilityOS?

5% Negative
4% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Respectful

Feature Ratings

Average 88

Electronic Signatures

91

Badge Printing

90

Real-Time Alerts and Notifications

90

Dashboards, Analytics and Reporting

88

Mobile

88

Registration Management

86

API Integration

84

Visitor Authentication and Monitoring

84

Vendor Capability Ratings

Average 85

Breadth of Features

87

Usability and Intuitiveness

87

Ease of Implementation

87

Ease of Customization

86

Quality of Features

86

Ease of Data Integration

86

Vendor Support

85

Business Value Created

83

Ease of IT Administration

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

FacilityOS Reviews

Usama M.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Easy to implement and scale

Likeliness to Recommend

10 /10

What differentiates FacilityOS from other similar products?

The Ilobby team is constantly innovating and adding new product lines to this platform.

What is your favorite aspect of this product?

Deployment is super simple regardless of how technically inclined you are.

What do you dislike most about this product?

End users cant tell if the unit is offline.

What recommendations would you give to someone considering this product?

Easy to implement, great support team and a lot of features that can be added in both ala carte or bundles.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rohit K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Superior to other available options.

Likeliness to Recommend

10 /10

What differentiates FacilityOS from other similar products?

Excellent notification system Its cost-effectiveness in addition to setup and implementation.

What is your favorite aspect of this product?

Slack alerts and the option for users to add their own phone number.

What do you dislike most about this product?

I had some difficulty getting it to sync with both new and fired personnel, but I believe the issue has been resolved.

What recommendations would you give to someone considering this product?

It's the greatest one I've ever used.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dee M.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Absolutely Amazing Product!

Likeliness to Recommend

10 /10

What differentiates FacilityOS from other similar products?

Personally, I do not have a great deal of experience with other products, but from what I have heard from co-workers I can say the technology used in iLobby is a step above the rest!

What is your favorite aspect of this product?

iLobby is always trying to improve, staying up to date with the latest trend, the latest technology. Not to mention, their Sales and IT departments are always open to ideas on continual improvement and how to make the system better!

What do you dislike most about this product?

Honestly, there isn't anything I don't like!

What recommendations would you give to someone considering this product?

Decide what it is you are wanting to monitor at your location, decide who will take charge of it, and then leave the rest up to iLobby! Set up and installation is a breeze when you know what it is you want to accomplish.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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