ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Document Management

86

Resource Management

86

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

84

Reporting

83

Budget Management

82

Mobile Access

78

Vendor Capability Ratings

Average 83

Quality of Features

87

Business Value Created

87

Breadth of Features

87

Ease of Implementation

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

ClickUp Reviews

Amy S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Everything i need in one place.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Magnificent with ClickApps.

What is your favorite aspect of this product?

Insanely effective for customization which suit exactly what you need.

What do you dislike most about this product?

User interface is great and navigate.

What recommendations would you give to someone considering this product?

Incredibly cool with customization for tweaking anything you like like views and workflows.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eudora O.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

great tool for building good customer relationship

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Very easy to navigate

What is your favorite aspect of this product?

Creating tasks

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

I will explain how easy the product is

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

David U.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Feature-Packed and Flexible.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp stands out from other similar products because of its all-in-one flexibility. Unlike tools that focus only on task management or docs, ClickUp combines tasks, docs, goals, time tracking, chat, and automation—all in one platform. It’s highly customizable, so teams can build workflows that fit exactly how they work, rather than adjusting to the tool. Plus, its pricing is competitive for the amount of functionality it offers.

What is your favorite aspect of this product?

My favorite aspect of ClickUp is its customizability. You can tailor everything—views, statuses, fields, automations—to match your workflow perfectly. It adapts to you, not the other way around.

What do you dislike most about this product?

What I dislike most about ClickUp is that it can feel overwhelming at first. There are so many features and settings that the learning curve can be steep, especially for new users or smaller teams.

What recommendations would you give to someone considering this product?

Start simple—don’t try to use every feature right away. Focus on the basics, like task management and views, then gradually explore automations, docs, and integrations as your team gets more comfortable. Also, take advantage of their templates and help docs—they make onboarding much easier.

Pros

  • Efficient Service
  • Inspires Innovation
  • Respectful
  • Acts with Integrity

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