Cisco Meraki MX Logo Award Winner Product Badge
Cisco Meraki MX Logo Award Winner Product Badge
Cisco Systems

Cisco Meraki MX

Composite Score
8.2 /10
CX Score
8.5 /10
Cisco Meraki MX
8.2 /10

What is Cisco Meraki MX?

Cisco Meraki MX (End-of-Life) empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details


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Awards & Recognition

Cisco Meraki MX won the following awards in the SD-WAN - Midmarket category

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Cisco Meraki MX Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki MX.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki MX?

1% Negative
3% Neutral
96% Positive

Pros

  • Security Protects
  • Respectful
  • Reliable
  • Fair

Feature Ratings

Average 82

Simple Administration

86

Load Sharing

83

SD-WAN Security

83

Multiple Connection Type Support

82

Application Optimization

82

Quality of Service

82

Resilience

80

Dynamic Routing

76

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Quality of Features

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of Customization

83

Vendor Support

83

Business Value Created

82

Ease of IT Administration

81

Breadth of Features

79

Ease of Data Integration

79

Product Strategy and Rate of Improvement

78

Cisco Meraki MX Reviews

Suraj V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Simple, Scalable, and Secure Cloud-Managed Network

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki MX from other similar products?

Unlike traditional SD-WAN solutions that require on-prem controllers, Meraki is fully cloud-based with an intuitive dashboard for centralized management. it combines next-gen firewall (NGFW), SD-WAN, and Secure Web Gateway (SWG) in a single solution.

What is your favorite aspect of this product?

what I like most about the solution that everything is managed through the cloud dashboard and auto VPN technology simplifies site-to-site connectivity with one-click IPsec tunnels.

What do you dislike most about this product?

If the Meraki license expires, the hardware stops functioning, which can be a major downside for cost-sensitive organizations.

What recommendations would you give to someone considering this product?

Cisco Meraki SD-WAN is best suited for organizations prioritizing ease of use, cloud-based management, and security integration.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Saves Time

Sebastian C.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2026

Solid SD-WAN that can be used to manage all needs.

Likeliness to Recommend

10 /10

What differentiates Cisco Meraki MX from other similar products?

The company has a strong reputation and is one of if not the leading SD-WAN used by IT professionals all throughout the country. It gives it a strong level of trustworthiness and familiarity to IT teams.

What is your favorite aspect of this product?

The ability to customize everything in terms of dashboards, features used, and information given across different networks.

What do you dislike most about this product?

The UI can feel cluttered and overfull of information that may not be completely necessary.

What recommendations would you give to someone considering this product?

Complete a trial/demo first to ensure it meets your business needs.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First

Rakesh S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2026

Reliable SD WAN for branch networks.

Likeliness to Recommend

10 /10

What differentiates Cisco Meraki MX from other similar products?

The cloud managed architecture is the biggest differentiator. It combines SD WAN, security, Auto VPN and centralized management in a single platform which making deployment and ongoing administration much simpler than many competing solutions.

What is your favorite aspect of this product?

The application aware traffic routing is my favorite feature. It intelligently prioritizes business critical applications and dynamically adjusts traffic based on link performance which ensuring a reliable user experience while making better use of available bandwidth.

What do you dislike most about this product?

While the cloud dashboard is easy to use but it offers less flexibility for advanced customization compared to some traditional SD WAN platforms which can be limiting for complex enterprise networks.

What recommendations would you give to someone considering this product?

I recommend taking advantage of the trial or proof of concept before making a large deployment. Testing it in your own network environment will help confirm that its SD WAN features, security capabilities and management experience meet your operational needs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity