What is Blackboard?
Designed in collaboration with educators, Blackboard is the learning management system (LMS) that saves instructors time, empowers student choice, and promotes continuous improvement for all.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
1
Since last award
89 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Blackboard?
Pros
- Fair
- Respectful
- Acts with Integrity
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Online Learning
Course Management
Classroom Management
Assessments and Quizzes
Student Collaboration
Gradebook
Content Creation
Analytics and Reporting
Content Management
Instructor Led Training
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Blackboard Reviews
Jiju G.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2024
Very smooth and informative software
Likeliness to Recommend
What differentiates Blackboard from other similar products?
Ability to use all the subjects in one platform smoothly
What is your favorite aspect of this product?
Smooth and easy
What do you dislike most about this product?
Sometimes laggy
What recommendations would you give to someone considering this product?
Absolutely best give it a chance
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Dev Jyoti ..
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2024
Excellent Product
Likeliness to Recommend
What differentiates Blackboard from other similar products?
Blackboard Learn distinguishes itself through its: Experience: Long-standing presence in educational technology. Customizability: Highly adaptable to specific institution needs. Feature Set: Comprehensive tools for course management and communication. Integration: Seamless interoperability with other educational tools. Support: Extensive resources and assistance for users.
What is your favorite aspect of this product?
One of the standout aspects of Blackboard Learn is its customizability. I appreciate how it allows institutions to tailor the platform to their specific needs and preferences, whether it's course design, administrative settings, or integration with other tools. This flexibility enables educators to create personalized learning experiences that meet the unique requirements of their students and curriculum.
What do you dislike most about this product?
One aspect of Blackboard Learn that could be improved is its user interface. While the platform offers robust functionality, the interface can sometimes feel outdated and less intuitive compared to more modern learning management systems. Enhancing the user experience with a more modern and intuitive interface could improve usability and make it easier for both educators and students to navigate and utilize the platform effectively
What recommendations would you give to someone considering this product?
Some recommendations: Customize it to fit your institution's needs. Invest in training and support for users. Engage with the user community for insights. Stay updated on new features and improvements. Collect feedback to continually improve the platform.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Respectful
Please tell us why you think this review should be flagged.
Roseline A.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2025
Intuitive and Reliable with Room for Improvement
Likeliness to Recommend
What differentiates Blackboard from other similar products?
Blackboard Learn stands out from other learning management systems due to its comprehensive integration capabilities, allowing seamless connection with various educational tools and platforms. It offers robust assessment options with customizable quizzes and detailed analytics that help educators track student progress effectively. The platform fosters collaboration through discussion boards, virtual classrooms, and group workspaces, promoting active engagement. Its mobile app ensures learners can access course materials anytime, anywhere, enhancing flexibility.
What is your favorite aspect of this product?
My favorite aspect of Blackboard Learn is its powerful combination of flexibility and collaboration tools. The platform not only allows educators to customize courses to fit their unique teaching styles but also encourages active student engagement through discussion boards, group projects, and virtual classrooms. This balance makes learning more interactive and accessible, helping both instructors and students stay connected and involved throughout the course.
What do you dislike most about this product?
What I dislike most about Blackboard Learn is its sometimes complex and unintuitive user interface. New users—both students and instructors can find it difficult to navigate, especially when accessing certain features or settings. Occasional system slowdowns and glitches can disrupt the learning experience. Improving the overall user experience and streamlining navigation would make the platform much more accessible and enjoyable to use.
What recommendations would you give to someone considering this product?
If you’re considering Blackboard Learn, I’d recommend investing some time upfront to explore its features and customize the platform to fit your specific needs. Take advantage of available training resources to get comfortable with the interface, as this will help smooth the learning curve. Also, ensure your institution has strong IT support to address any technical issues quickly. Overall, Blackboard Learn is a powerful tool for both teaching and learning, but maximizing its benefits requires a bit of patience and willingness to adapt.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Inspires Innovation
Please tell us why you think this review should be flagged.
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