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BigPanda Logo Award Winner Product Badge
BigPanda

BigPanda

8.0 /10
Category
BigPanda
8.0 /10

What is BigPanda?

Today, IT Ops, NOC, DevOps and SRE teams struggle with manual and reactive incident response capabilities that are badly suited for the scale, complexity and velocity of modern IT environments, resulting in painful outages, unhappy customers, growing IT headcount and the inability to focus on innovation. BigPanda helps businesses prevent and resolve IT outages with their platform for Event Correlation and Automation, powered by AIOps, improving service availability, reducing costs, and giving their teams time back for digital transformation.

Company Details


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Awards & Recognition

BigPanda won the following awards in the AIOps category

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BigPanda Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BigPanda.

85 Likeliness to Recommend

96 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BigPanda?

4% Negative
16% Neutral
80% Positive

Pros

  • Fair
  • Reliable
  • Saves Time
  • Helps Innovate

Feature Ratings

Average 75

Security Operations Automation

88

Change Control Automation

81

Analyze Discovery Data

80

Event & Alert Management Automation

78

Analyze Activity Data

78

Explainable and Trainable Algorithms

78

Performance & Capacity Management Automation

76

Data Visualization

74

Incident Management Automation

74

Problem Management Automation

73

Operational Task Automation

70

Vendor Capability Ratings

Average 78

Vendor Support

85

Ease of Implementation

83

Ease of IT Administration

82

Ease of Data Integration

81

Availability and Quality of Training

80

Usability and Intuitiveness

79

Breadth of Features

77

Business Value Created

77

Product Strategy and Rate of Improvement

76

Ease of Customization

75

Quality of Features

70

BigPanda Reviews

Samuel Z.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

BigPanda is great as our Monitoring Center

Likeliness to Recommend

9 /10

What differentiates BigPanda from other similar products?

In the development of our company's tracking center, BigPanda has played a fundamental role. Despite the limitations of our small team, Bigpanda made sure we achieved our goals. Accessible and easy integration Evaluate against alternative programs.

What is your favorite aspect of this product?

My favorite part about Bigpanda is how it facilitates better collaboration between DevOps teams by using AI and ML to process massive amounts of complicated raw data, which in turn allows management to receive changes in real time.

What do you dislike most about this product?

If a case is needed that requires low or moderate support, it is necessary to improve the support as it is not persuasive. You should expect a response within three to five days. They react quickly if the situation worsens.

What recommendations would you give to someone considering this product?

The BigPanda console is easy to use thanks to its graphical user interface. You can see the impact of your change before you implement it with the Correlation Patterns preview features.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time

Pooja s.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Have friendly user interface.

Likeliness to Recommend

9 /10

What differentiates BigPanda from other similar products?

User friendly and easy to use.

What is your favorite aspect of this product?

Big panda helps us manage and respond to ops incidents faster.

What do you dislike most about this product?

Some time its take a lot of time to load.

What recommendations would you give to someone considering this product?

It is highly customizable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Agam A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

they have a good support structure

Likeliness to Recommend

7 /10

What differentiates BigPanda from other similar products?

corelates events from multiple monitoring platforms

What is your favorite aspect of this product?

functionality

What do you dislike most about this product?

tech support

What recommendations would you give to someone considering this product?

get this only if your budget is good

Pros

  • Helps Innovate
  • Appreciates Incumbent Status
  • Reliable
  • Enables Productivity

Cons

  • Commodity Features
  • Security Frustrates

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