
In Partnership With SelectHub

What is Benchmark Email?
Benchmark Email offers an integrated, automated and robust feature set built to help the enterprise of any size. A powerfully simple and simply powerful email marketing solution designed to help you create and send compelling campaigns with ease.
Company Details
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In Partnership With SelectHub
Benchmark Email Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Benchmark Email.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Benchmark Email?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Contact Database
Email Delivery
Basic Reporting and Analytics
Auto-Responders
Sales Intelligence & Conversion Rates
Text Messaging
Dynamic Content
Surveys and Polling
Segmentation
Email Templates
Campaign Management
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Benchmark Email Reviews

Leah T.
- Role: Student Academic
- Industry: Education
- Involvement: Initial Implementation
Submitted Nov 2023
Amazing Email Platform
Likeliness to Recommend
What differentiates Benchmark Email from other similar products?
Great testing attributes, templates, and integrations make an email more engaging. Also, it is an excellent program for large email chains, and the analytics for user engagement is helpful.
What is your favorite aspect of this product?
I love that I can test and schedule emails before sending them to mass recipients.
What do you dislike most about this product?
I do not enjoy that I cannot have a custom time to set out an email test, and the list maintenance and management could be more updated.
What recommendations would you give to someone considering this product?
Compare different programs and decide if the price plan is beneficial for your organization, but overall, my team's favorite email program manager.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
atul c.
- Role: Vendor Management
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2023
Streamline your email marketing with benchmark
Likeliness to Recommend
What differentiates Benchmark Email from other similar products?
The first fall its very ease to use which means to say user-friendly interface and simple intuitive drag and drop email builder. The benchmark email software also provide free plan with some robust features. It provide responsive email design also platform provide a wide range of templates, ensure that emails look great on various device . The best thing is we get 24/7 customer services.
What is your favorite aspect of this product?
My favorite is having a user-friendly interface with some customizable templates and having capabilities of some automation and analytics.
What do you dislike most about this product?
The some point of dislike is there are pricing of premium features and having occasional issues with deliverability and differences in user experience..
What recommendations would you give to someone considering this product?
If you want the exploration of the templates and need email marketing good then this is good software.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.

Greg F.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2023
Excellent product with a breadth of capabilities.
Likeliness to Recommend
What differentiates Benchmark Email from other similar products?
Benchmark has all of the necessary features of an intelligent and feature-rich email platform with CRM capabilities. We love the ability to create multi-touch email drip campaigns with robust reporting.
What is your favorite aspect of this product?
Tagging for segmentation
What do you dislike most about this product?
The email editor is really good but has room for improvement.
What recommendations would you give to someone considering this product?
It stands up to the leading email marketing and CRM tools and is very easy to learn and use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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