Benchmark Email Logo
Benchmark Email Logo
Benchmark Email

Benchmark Email

Composite Score
7.6 /10
CX Score
8.2 /10
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In Partnership With SelectHub

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Category
Benchmark Email
7.6 /10

What is Benchmark Email?

Benchmark Email offers an integrated, automated and robust feature set built to help the enterprise of any size. A powerfully simple and simply powerful email marketing solution designed to help you create and send compelling campaigns with ease.

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Benchmark Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Benchmark Email.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Benchmark Email?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Contact Database

100

Email Delivery

92

Basic Reporting and Analytics

90

Auto-Responders

89

Sales Intelligence & Conversion Rates

88

Text Messaging

88

Dynamic Content

88

Surveys and Polling

88

Segmentation

87

Email Templates

86

Campaign Management

86

Vendor Capability Ratings

Average 85

Ease of Data Integration

90

Ease of Implementation

88

Quality of Features

87

Business Value Created

87

Product Strategy and Rate of Improvement

86

Vendor Support

83

Ease of Customization

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Breadth of Features

82

Availability and Quality of Training

80

Benchmark Email Reviews

Leah T.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2023

Amazing Email Platform

Likeliness to Recommend

10 /10

What differentiates Benchmark Email from other similar products?

Great testing attributes, templates, and integrations make an email more engaging. Also, it is an excellent program for large email chains, and the analytics for user engagement is helpful.

What is your favorite aspect of this product?

I love that I can test and schedule emails before sending them to mass recipients.

What do you dislike most about this product?

I do not enjoy that I cannot have a custom time to set out an email test, and the list maintenance and management could be more updated.

What recommendations would you give to someone considering this product?

Compare different programs and decide if the price plan is beneficial for your organization, but overall, my team's favorite email program manager.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

atul c.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Streamline your email marketing with benchmark

Likeliness to Recommend

8 /10

What differentiates Benchmark Email from other similar products?

The first fall its very ease to use which means to say user-friendly interface and simple intuitive drag and drop email builder. The benchmark email software also provide free plan with some robust features. It provide responsive email design also platform provide a wide range of templates, ensure that emails look great on various device . The best thing is we get 24/7 customer services.

What is your favorite aspect of this product?

My favorite is having a user-friendly interface with some customizable templates and having capabilities of some automation and analytics.

What do you dislike most about this product?

The some point of dislike is there are pricing of premium features and having occasional issues with deliverability and differences in user experience..

What recommendations would you give to someone considering this product?

If you want the exploration of the templates and need email marketing good then this is good software.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Greg F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Excellent product with a breadth of capabilities.

Likeliness to Recommend

10 /10

What differentiates Benchmark Email from other similar products?

Benchmark has all of the necessary features of an intelligent and feature-rich email platform with CRM capabilities. We love the ability to create multi-touch email drip campaigns with robust reporting.

What is your favorite aspect of this product?

Tagging for segmentation

What do you dislike most about this product?

The email editor is really good but has room for improvement.

What recommendations would you give to someone considering this product?

It stands up to the leading email marketing and CRM tools and is very easy to learn and use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing