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AWS Systems Manager

8.7 /10

73 Reviews Write a Review

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What is AWS Systems Manager?

AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.

Company Details

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Awards & Recognition

AWS Systems Manager won the following awards in the Systems Management category

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2024 Data Quadrant Gold Medalist

2024

5 Top Rated Capabilities

7 Top Rated Features

2024

AWS Systems Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Systems Manager.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Systems Manager?

0% Negative

1% Neutral

99% Positive

Pros

Saves Time
Reliable
Performance Enhancing
Efficient Service

Feature Ratings

Average 86

Cloud Monitoring

Storage Monitoring

Network Configuration Management

Capacity Management

Patching Automation

Applications Monitoring

Access Rights Management

Event Correlation & Management

Network Mapping

Centralized Dashboard

Server Performance Monitoring

Vendor Capability Ratings

Average 86

Quality of Features

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Business Value Created

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Cloud Management

Score 9.1

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AWS Systems Manager Reviews

amitabh p.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Managing System through AWS

Likeliness to Recommend

9 /10

What differentiates AWS Systems Manager from other similar products?

1. Ease of deployments and installations on bulk of instances together. 2. Saves time and reduce manual cost. 3. Category wise dashboard for management.

What is your favorite aspect of this product?

Highly secured environment for our machines.

What do you dislike most about this product?

Sometime issues in connecting through command prompt.

What recommendations would you give to someone considering this product?

Highly preferred product.

Pros

Enables Productivity
Caring
Generous Negotitation
Helps Innovate

Sahil Y.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Great feature with easy integration and management

Likeliness to Recommend

8 /10

What differentiates AWS Systems Manager from other similar products?

Ease of integration with cloud instances with very minimal dependencies

What is your favorite aspect of this product?

Ec2 connect and fleet manager

What do you dislike most about this product?

Even after providing exact user permission and policies it tends to not work sometimes which needs detailed troubleshooting

What recommendations would you give to someone considering this product?

Useful for instant instance access and troubleshooting

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Abhishek M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

lots of options available

Likeliness to Recommend

8 /10

What differentiates AWS Systems Manager from other similar products?

ability to offer multiple components like parameter store, patch manager, compliance dashboard

What is your favorite aspect of this product?

lots of pre defined runbooks and workbooks for easy working

What do you dislike most about this product?

doesn't describe why it's showing error as systems manager is not connected to machine

What recommendations would you give to someone considering this product?

go for it, secures your machine, doesn't require to open ports for SSH

Pros

Enables Productivity
Trustworthy
Unique Features
Effective Service

AWS Systems Manager

What is AWS Systems Manager?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

AWS Systems Manager Ratings

91 Likeliness to Recommend

1 Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love AWS Systems Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Monitoring Monitor SaaS, IaaS, and PaaS deployments (e.g., metrics such as throughput, latency, and failed requests).

Storage Monitoring Monitor storage performance and capacity.

Network Configuration Management Provide configuration change tracking, configuration backup scheduling, and compliance monitoring for defined standards.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Patching Automation The automated deployment and installation of server patches

Applications Monitoring Monitor applications and associated infrastructure, including databases, middleware, and messaging components.

Access Rights Management Ability to track and manage user access of sensitive data and systems

Event Correlation & Management Correlate and filter events (e.g., setting thresholds) to identify and report only meaningful alerts.

Network Mapping Visually map your network (e.g. devices and node relationships) to assist with monitoring and managing your network.

Centralized Dashboard Summarize the overall status of your data center, including alerts, performance, and capacity.

Server Performance Monitoring Monitor and report server performance (e.g., memory, CPU, and disk utilization).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Cloud Management

AWS Systems Manager Reviews

amitabh p.

Managing System through AWS

Likeliness to Recommend

Pros

Sahil Y.

Great feature with easy integration and management

Likeliness to Recommend

Pros

Abhishek M.

lots of options available

Likeliness to Recommend

Pros

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Feature Ratings

Cloud Monitoring

Storage Monitoring

Network Configuration Management

Capacity Management

Patching Automation

Applications Monitoring

Access Rights Management

Event Correlation & Management

Network Mapping

Centralized Dashboard

Server Performance Monitoring

Vendor Capability Ratings

Quality of Features

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Business Value Created

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement