Accolade Logo
Accolade Logo
Wellspring Worldwide

Accolade

Composite Score
7.8 /10
CX Score
8.2 /10
Category
Accolade
7.8 /10

What is Accolade?

Gain complete visibility to your organization's innovation process, make smarter decisions, and improve your time-to-value. Accolade® by Sopheon is the innovation management product that empowers organizations to consistently identify, evaluate, and execute against the right strategic priorities.

Company Details


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Accolade Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Accolade.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Accolade?

0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Caring

Feature Ratings

Average 76

Polls & Voting

94

Workflow Capabilities​

86

Multi Tenancy

85

Implementation Management

82

Communication Manager

80

Idea Ranking & Evaluation

75

Analytics and Reporting

75

Ideation

75

Artificial Intelligence and Natural Language Processing

75

Collaboration Channels

73

Trend Management

71

Vendor Capability Ratings

Average 80

Vendor Support

89

Ease of IT Administration

85

Breadth of Features

85

Ease of Customization

85

Ease of Implementation

84

Availability and Quality of Training

83

Business Value Created

79

Ease of Data Integration

77

Product Strategy and Rate of Improvement

77

Usability and Intuitiveness

73

Quality of Features

70

Accolade Reviews

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Feb 2024

User friendly for end users and Admins

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Simon M.

  • Role: Industry Specific Role
  • Industry: Chemicals
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Intuitive to use & great fit with PPM processes.

Likeliness to Recommend

10 /10

What differentiates Accolade from other similar products?

1:1 fit to Stage Gate processes and Portfolio Management. Supports established processes for chemical industry and manufacturing on both sides, the front-end (discovery & development) and the back-end (launch & execution). The service and product development capabilities are incredibly exemplary and suit almost always our needs and interests.

What is your favorite aspect of this product?

Accolade is an integrated enterprise solution that includes the complete Innovation Governance System from ideation to project management to portfolio management to strategic planning. It provides high business value by analyzing data and information and supports the preparation of strategic decision options that makes it possible to steer strategic and operational project portfolios globally.

What do you dislike most about this product?

Changes on established process models (additions or extensions) could be easier. Pre-designed layouts providing all necessary linking to process models, metrics, reports, ... would be helpful. Resource management could be even more intuitive.

What recommendations would you give to someone considering this product?

If you have innovation management processes like Stage-Gate, Portfolio Management, Roadmapping, etc. already established or are interested in implementation of such, Accolade is THE supporting, value creating, time-saving software you need to to become more efficient and get the most out of your project business.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Kiersten D.

  • Role: Industry Specific Role
  • Industry: Chemicals
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Great Product! Easy to Implement and Configure.

Likeliness to Recommend

9 /10

What differentiates Accolade from other similar products?

The support team is tremendous.

What is your favorite aspect of this product?

Compliance controls can be put in place with gate conditions.

What do you dislike most about this product?

No ability to see configuration management of change log

What recommendations would you give to someone considering this product?

Get Stake holder buy in internally before starting configuration. Having a well planned architecure makes for a smooth implementation.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Respectful